TY  - JOUR
AU  - Senćanski, Dejan
AU  - Marinković, Valentina
AU  - Milošević-Georgiev, Andrijana
AU  - Tadić, Ivana
PY  - 2024
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/5550
AB  - Background: Emotional Intelligence (EI) has been recognized by the International Pharmaceutical Federation as a required competency for a pharmacist. This study aimed to compare EI and Perceived Stress (PS) levels in pharmacists who completed the post-graduate specialization program (the Case), and pharmacists who started the program (the Control group). Materials and Methods: Validated instruments measuring EI and PS were distributed online to participating postgraduates or alumni. All complete responses were analyzed; data from participants who had undergone previous EI training were excluded. Comparing the groups, additional EI domains’ subanalysis and their correlations with PS were made. Results: The overall response rate was 67.8%. There was no expected difference between the groups either in EI or in the PS levels, and the overall population reached means of 119.30±12.92 and 17.25±6.46, respectively. The highest EI levels were found in sales and marketing professionals in the pharmaceutical industry and the lowest in clinical pharmacy practitioners. EI and PS were highly negatively correlated (r=-0,543), thus indicating that developing EI may have protective effects against stress. Subanalysis revealed the highest potential for stress-protective effects in the Emotional Self-Management and Emotional Self-Control subdomains (r=-0,528, r=-0,457, respectively). Conclusion: Given the expanded importance of EI development in pharmacy practice, the results of the study could be a basis for the specialization and continuing pharmacist education program creators to evaluate the curricula and propose changes in the methodologies, contents, and approaches in work to meet development needs of post-graduate pharmacists better. Further research should confirm the findings of the EI subanalysis.
PB  - Association of Pharmaceutical Teachers of India
T2  - Indian Journal of Pharmaceutical Education and Research
T1  - Emotional Intelligence and Perceived Stress in Pharmacists Completing Post-Graduate Specialization Programs: A Cross-Sectional Study
VL  - 58
IS  - 2
SP  - 671
EP  - 678
DO  - 10.5530/ijper.58.2.75
ER  - 

@article{
author = "Senćanski, Dejan and Marinković, Valentina and Milošević-Georgiev, Andrijana and Tadić, Ivana",
year = "2024",
abstract = "Background: Emotional Intelligence (EI) has been recognized by the International Pharmaceutical Federation as a required competency for a pharmacist. This study aimed to compare EI and Perceived Stress (PS) levels in pharmacists who completed the post-graduate specialization program (the Case), and pharmacists who started the program (the Control group). Materials and Methods: Validated instruments measuring EI and PS were distributed online to participating postgraduates or alumni. All complete responses were analyzed; data from participants who had undergone previous EI training were excluded. Comparing the groups, additional EI domains’ subanalysis and their correlations with PS were made. Results: The overall response rate was 67.8%. There was no expected difference between the groups either in EI or in the PS levels, and the overall population reached means of 119.30±12.92 and 17.25±6.46, respectively. The highest EI levels were found in sales and marketing professionals in the pharmaceutical industry and the lowest in clinical pharmacy practitioners. EI and PS were highly negatively correlated (r=-0,543), thus indicating that developing EI may have protective effects against stress. Subanalysis revealed the highest potential for stress-protective effects in the Emotional Self-Management and Emotional Self-Control subdomains (r=-0,528, r=-0,457, respectively). Conclusion: Given the expanded importance of EI development in pharmacy practice, the results of the study could be a basis for the specialization and continuing pharmacist education program creators to evaluate the curricula and propose changes in the methodologies, contents, and approaches in work to meet development needs of post-graduate pharmacists better. Further research should confirm the findings of the EI subanalysis.",
publisher = "Association of Pharmaceutical Teachers of India",
journal = "Indian Journal of Pharmaceutical Education and Research",
title = "Emotional Intelligence and Perceived Stress in Pharmacists Completing Post-Graduate Specialization Programs: A Cross-Sectional Study",
volume = "58",
number = "2",
pages = "671-678",
doi = "10.5530/ijper.58.2.75"
}

Senćanski, D., Marinković, V., Milošević-Georgiev, A.,& Tadić, I.. (2024). Emotional Intelligence and Perceived Stress in Pharmacists Completing Post-Graduate Specialization Programs: A Cross-Sectional Study. in Indian Journal of Pharmaceutical Education and Research
Association of Pharmaceutical Teachers of India., 58(2), 671-678.
https://doi.org/10.5530/ijper.58.2.75

Senćanski D, Marinković V, Milošević-Georgiev A, Tadić I. Emotional Intelligence and Perceived Stress in Pharmacists Completing Post-Graduate Specialization Programs: A Cross-Sectional Study. in Indian Journal of Pharmaceutical Education and Research. 2024;58(2):671-678.
doi:10.5530/ijper.58.2.75 .

Senćanski, Dejan, Marinković, Valentina, Milošević-Georgiev, Andrijana, Tadić, Ivana, "Emotional Intelligence and Perceived Stress in Pharmacists Completing Post-Graduate Specialization Programs: A Cross-Sectional Study" in Indian Journal of Pharmaceutical Education and Research, 58, no. 2 (2024):671-678,
https://doi.org/10.5530/ijper.58.2.75 . .

TY  - JOUR
AU  - Šipetić, Tatjana
AU  - Rajković, Dragana
AU  - Bogavac-Stanojević, Nataša
AU  - Marinković, Valentina
AU  - Meštrović, Arijana
AU  - Rouse, Michael J.
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/5517
AB  - This study aims to demonstrate the improvements in clinical symptoms in patients with post-COVID syndrome after a community pharmacy-based intervention in Serbia. The Pharmaceutical Chamber of Serbia ("Chamber") invited pharmacists to deliver post-COVID patient care counselling, supported by the SMART Pharmacist Program, offering education and guidance. Present symptoms, duration and patient self-reported severity of symptoms on a scale of 1-5 on the first visit were recorded. After the counselling and proposed self-medication treatment, the time of the follow-up visit and the severity of the recorded symptoms were also recorded. The prospective data collection lasted from December 2021 to September 2022. In total, 871 patients with post-COVID symptoms were included in the study, served by 53 pharmacists. The most frequently reported post-COVID symptoms coincided with the literature, mostly related to the respiratory system (51.2%), immunity status (32.2%), fatigue and exhaustion (30.7%), skin, hair and nails (27.4%) and cognitive functions (27.9%). A total of 26.5% of patients were referred to their family physician (general practitioner), and 69.5% returned to the pharmacist for a follow-up visit. On the first visit, the median severity of patients' symptoms was three, while on the second visit it dropped to one. The pharmacists' intervention led to a significant improvement in the post-COVID patients' condition.
PB  - MDPI
T2  - Pharmacy
T1  - SMART Pharmacists Serving the New Needs of the Post-COVID Patients, Leaving No-One Behind
VL  - 11
IS  - 2
SP  - 61
DO  - 10.3390/pharmacy11020061
ER  - 

@article{
author = "Šipetić, Tatjana and Rajković, Dragana and Bogavac-Stanojević, Nataša and Marinković, Valentina and Meštrović, Arijana and Rouse, Michael J.",
year = "2023",
abstract = "This study aims to demonstrate the improvements in clinical symptoms in patients with post-COVID syndrome after a community pharmacy-based intervention in Serbia. The Pharmaceutical Chamber of Serbia ("Chamber") invited pharmacists to deliver post-COVID patient care counselling, supported by the SMART Pharmacist Program, offering education and guidance. Present symptoms, duration and patient self-reported severity of symptoms on a scale of 1-5 on the first visit were recorded. After the counselling and proposed self-medication treatment, the time of the follow-up visit and the severity of the recorded symptoms were also recorded. The prospective data collection lasted from December 2021 to September 2022. In total, 871 patients with post-COVID symptoms were included in the study, served by 53 pharmacists. The most frequently reported post-COVID symptoms coincided with the literature, mostly related to the respiratory system (51.2%), immunity status (32.2%), fatigue and exhaustion (30.7%), skin, hair and nails (27.4%) and cognitive functions (27.9%). A total of 26.5% of patients were referred to their family physician (general practitioner), and 69.5% returned to the pharmacist for a follow-up visit. On the first visit, the median severity of patients' symptoms was three, while on the second visit it dropped to one. The pharmacists' intervention led to a significant improvement in the post-COVID patients' condition.",
publisher = "MDPI",
journal = "Pharmacy",
title = "SMART Pharmacists Serving the New Needs of the Post-COVID Patients, Leaving No-One Behind",
volume = "11",
number = "2",
pages = "61",
doi = "10.3390/pharmacy11020061"
}

Šipetić, T., Rajković, D., Bogavac-Stanojević, N., Marinković, V., Meštrović, A.,& Rouse, M. J.. (2023). SMART Pharmacists Serving the New Needs of the Post-COVID Patients, Leaving No-One Behind. in Pharmacy
MDPI., 11(2), 61.
https://doi.org/10.3390/pharmacy11020061

Šipetić T, Rajković D, Bogavac-Stanojević N, Marinković V, Meštrović A, Rouse MJ. SMART Pharmacists Serving the New Needs of the Post-COVID Patients, Leaving No-One Behind. in Pharmacy. 2023;11(2):61.
doi:10.3390/pharmacy11020061 .

Šipetić, Tatjana, Rajković, Dragana, Bogavac-Stanojević, Nataša, Marinković, Valentina, Meštrović, Arijana, Rouse, Michael J., "SMART Pharmacists Serving the New Needs of the Post-COVID Patients, Leaving No-One Behind" in Pharmacy, 11, no. 2 (2023):61,
https://doi.org/10.3390/pharmacy11020061 . .

TY  - JOUR
AU  - Ilkić, Jovana
AU  - Milošević-Georgiev, Andrijana
AU  - Lakić, Dragana
AU  - Marinković, Valentina
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/5459
AB  - Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of 
health apps, while pharmacy students and early career pharmacists allow broader perspective 
for further development. This study aimed to explore the experiences and attitudes of 
pharmacy students and pharmacists, on the use, advantages and possible improvement of 
available mHealth platforms in Serbia.
Methods: One-on-one interviews were conducted online in two phases, during March and 
April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview 
guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and 
thematically analysed.
Results: Although participants recognized room for optimization, most apps had satisfactory 
user experience. Participants used health apps as a source of updated information and tools 
in education and work, but also for self-development. During working hours, participants 
mostly used medication-related apps, however, it was shown that they use different health 
apps in order to provide the best possible care to patients.
Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in 
pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their 
continuous improvement.
PB  - Taylor and Francis Ltd.
T2  - International journal of qualitative studies on health and well-being
T1  - Exploring experiences of pharmacists and pharmacy students using mHealth  apps: A qualitative study of user experience
VL  - 18
IS  - 1
SP  - 2245606
DO  - 10.1080/17482631.2023.2245606
ER  - 

@article{
author = "Ilkić, Jovana and Milošević-Georgiev, Andrijana and Lakić, Dragana and Marinković, Valentina",
year = "2023",
abstract = "Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of 
health apps, while pharmacy students and early career pharmacists allow broader perspective 
for further development. This study aimed to explore the experiences and attitudes of 
pharmacy students and pharmacists, on the use, advantages and possible improvement of 
available mHealth platforms in Serbia.
Methods: One-on-one interviews were conducted online in two phases, during March and 
April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview 
guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and 
thematically analysed.
Results: Although participants recognized room for optimization, most apps had satisfactory 
user experience. Participants used health apps as a source of updated information and tools 
in education and work, but also for self-development. During working hours, participants 
mostly used medication-related apps, however, it was shown that they use different health 
apps in order to provide the best possible care to patients.
Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in 
pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their 
continuous improvement.",
publisher = "Taylor and Francis Ltd.",
journal = "International journal of qualitative studies on health and well-being",
title = "Exploring experiences of pharmacists and pharmacy students using mHealth  apps: A qualitative study of user experience",
volume = "18",
number = "1",
pages = "2245606",
doi = "10.1080/17482631.2023.2245606"
}

Ilkić, J., Milošević-Georgiev, A., Lakić, D.,& Marinković, V.. (2023). Exploring experiences of pharmacists and pharmacy students using mHealth  apps: A qualitative study of user experience. in International journal of qualitative studies on health and well-being
Taylor and Francis Ltd.., 18(1), 2245606.
https://doi.org/10.1080/17482631.2023.2245606

Ilkić J, Milošević-Georgiev A, Lakić D, Marinković V. Exploring experiences of pharmacists and pharmacy students using mHealth  apps: A qualitative study of user experience. in International journal of qualitative studies on health and well-being. 2023;18(1):2245606.
doi:10.1080/17482631.2023.2245606 .

Ilkić, Jovana, Milošević-Georgiev, Andrijana, Lakić, Dragana, Marinković, Valentina, "Exploring experiences of pharmacists and pharmacy students using mHealth  apps: A qualitative study of user experience" in International journal of qualitative studies on health and well-being, 18, no. 1 (2023):2245606,
https://doi.org/10.1080/17482631.2023.2245606 . .

TY  - JOUR
AU  - Bećirović, Sabina
AU  - Marinković, Valentina
AU  - Lakić, Dragana
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/5268
AB  - Background: Increasing need for control in healthcare spendings and for publicly available services, opens new areas and topics that needs to be discussed. The aim of this paper is assessment of the technic adequacy for evaluation of knowledge level in the subject territory. Materials and Methods: Systematic review has been performed with electronic database PubMed and MEDLINE. The SPIDER model (Sample, Phenomenon of Interest, Design, Evaluation, Research Type) was used to create the search strategy, which is more suitable for qualitative research. Results: After the initial check by title and the introductory part of the abstract, 1,282 published articles were eliminated due to inadequate study design. 249 articles that were checked by abstract with a focus on methodology and sample went for additional checking. During this step, 50 articles were selected for checking the complete research, i.e., the published content. Given results has enabled us insight in Delphi method with assessment of advantages and disadvantages.
PB  - Association of Pharmaceutical Teachers of India
T2  - Indian Journal of Pharmaceutical Education and Research
T1  - Assessment of the Suitability of the Delphi Method for
Assessing the Needs of Pharmacoeconomic Studies in the
Decision-Making Process
VL  - 57
IS  - 4
SP  - 1232
EP  - 1241
DO  - 10.5530/ijper.57.4.147
ER  - 

@article{
author = "Bećirović, Sabina and Marinković, Valentina and Lakić, Dragana",
year = "2023",
abstract = "Background: Increasing need for control in healthcare spendings and for publicly available services, opens new areas and topics that needs to be discussed. The aim of this paper is assessment of the technic adequacy for evaluation of knowledge level in the subject territory. Materials and Methods: Systematic review has been performed with electronic database PubMed and MEDLINE. The SPIDER model (Sample, Phenomenon of Interest, Design, Evaluation, Research Type) was used to create the search strategy, which is more suitable for qualitative research. Results: After the initial check by title and the introductory part of the abstract, 1,282 published articles were eliminated due to inadequate study design. 249 articles that were checked by abstract with a focus on methodology and sample went for additional checking. During this step, 50 articles were selected for checking the complete research, i.e., the published content. Given results has enabled us insight in Delphi method with assessment of advantages and disadvantages.",
publisher = "Association of Pharmaceutical Teachers of India",
journal = "Indian Journal of Pharmaceutical Education and Research",
title = "Assessment of the Suitability of the Delphi Method for
Assessing the Needs of Pharmacoeconomic Studies in the
Decision-Making Process",
volume = "57",
number = "4",
pages = "1232-1241",
doi = "10.5530/ijper.57.4.147"
}

Bećirović, S., Marinković, V.,& Lakić, D.. (2023). Assessment of the Suitability of the Delphi Method for
Assessing the Needs of Pharmacoeconomic Studies in the
Decision-Making Process. in Indian Journal of Pharmaceutical Education and Research
Association of Pharmaceutical Teachers of India., 57(4), 1232-1241.
https://doi.org/10.5530/ijper.57.4.147

Bećirović S, Marinković V, Lakić D. Assessment of the Suitability of the Delphi Method for
Assessing the Needs of Pharmacoeconomic Studies in the
Decision-Making Process. in Indian Journal of Pharmaceutical Education and Research. 2023;57(4):1232-1241.
doi:10.5530/ijper.57.4.147 .

Bećirović, Sabina, Marinković, Valentina, Lakić, Dragana, "Assessment of the Suitability of the Delphi Method for
Assessing the Needs of Pharmacoeconomic Studies in the
Decision-Making Process" in Indian Journal of Pharmaceutical Education and Research, 57, no. 4 (2023):1232-1241,
https://doi.org/10.5530/ijper.57.4.147 . .

TY  - JOUR
AU  - Senćanski, Dejan
AU  - Marinković, Valentina
AU  - Tadić, Ivana
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4432
AB  - Background: Community pharmacists contribute substantially to public health and person-centred care. Emotional intelligence (EI) may help health professionals better engage with patients, handle stress in challenging situations and, presumably, better introduce and implement new services. Aim: The study's aims were to compare the EI and perceived stress (PS) levels of community pharmacists who provided a new service to patients with diabetes with their controls who provided standard pharmaceutical services and to test the correlations between the two constructs. Method: This study used a survey methodology. Well-validated instruments were distributed electronically to all participating pharmacists. To compare the continuous EI and PS data between the two study groups, the paired-samples t test was used. Pearson and Spearman’s correlations were used to test the associations between EI and PS and their respective subdomains. Results: A total of 86 pharmacists participated in the study (n = 43 in each group). The study groups did not differ by any characteristic except gender. Their mean EI and PS levels were 120.95 ± 11.53 and 17.45 ± 4.55, respectively, with no difference between the groups. In both study groups, inverse correlations were found between PS and EI levels, with statistical significance in the control group and in the overall study population (r = − 0.611 and r = − 0.370, respectively). Conclusion: Our results suggest that the introduction of the EI agenda into certification programmes for new community pharmacy services should be considered. The results also suggest that higher EI may have protective effects against PS. Additional research would clarify the need to invest more in such programmes.
PB  - Springer Nature
T2  - International Journal of Clinical Pharmacy
T1  - A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service
DO  - 10.1007/s11096-023-01542-8
ER  - 

@article{
author = "Senćanski, Dejan and Marinković, Valentina and Tadić, Ivana",
year = "2023",
abstract = "Background: Community pharmacists contribute substantially to public health and person-centred care. Emotional intelligence (EI) may help health professionals better engage with patients, handle stress in challenging situations and, presumably, better introduce and implement new services. Aim: The study's aims were to compare the EI and perceived stress (PS) levels of community pharmacists who provided a new service to patients with diabetes with their controls who provided standard pharmaceutical services and to test the correlations between the two constructs. Method: This study used a survey methodology. Well-validated instruments were distributed electronically to all participating pharmacists. To compare the continuous EI and PS data between the two study groups, the paired-samples t test was used. Pearson and Spearman’s correlations were used to test the associations between EI and PS and their respective subdomains. Results: A total of 86 pharmacists participated in the study (n = 43 in each group). The study groups did not differ by any characteristic except gender. Their mean EI and PS levels were 120.95 ± 11.53 and 17.45 ± 4.55, respectively, with no difference between the groups. In both study groups, inverse correlations were found between PS and EI levels, with statistical significance in the control group and in the overall study population (r = − 0.611 and r = − 0.370, respectively). Conclusion: Our results suggest that the introduction of the EI agenda into certification programmes for new community pharmacy services should be considered. The results also suggest that higher EI may have protective effects against PS. Additional research would clarify the need to invest more in such programmes.",
publisher = "Springer Nature",
journal = "International Journal of Clinical Pharmacy",
title = "A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service",
doi = "10.1007/s11096-023-01542-8"
}

Senćanski, D., Marinković, V.,& Tadić, I.. (2023). A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service. in International Journal of Clinical Pharmacy
Springer Nature..
https://doi.org/10.1007/s11096-023-01542-8

Senćanski D, Marinković V, Tadić I. A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service. in International Journal of Clinical Pharmacy. 2023;.
doi:10.1007/s11096-023-01542-8 .

Senćanski, Dejan, Marinković, Valentina, Tadić, Ivana, "A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service" in International Journal of Clinical Pharmacy (2023),
https://doi.org/10.1007/s11096-023-01542-8 . .

TY  - JOUR
AU  - Ilkić, Jovana
AU  - Obradović, Dragiša
AU  - Milošević-Georgiev, Andrijana
AU  - Marinković, Valentina
AU  - Tadić, Ivana
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4401
AB  - This systematic literature review aimed to provide an overview of the characteristics and methods used in studies applying the Disability-Adjusted Life Years (DALY) concept for infectious diseases within European Union (EU)/European Economic Area (EEA)/European Free Trade Association (EFTA) countries and the United Kingdom. Electronic databases and grey literature were searched for articles reporting the assessment of DALY and its components. We considered studies in which researchers performed DALY calculations using primary epidemiological data input sources. We screened 3,053 studies of which 2,948 were excluded and 105 studies met our inclusion criteria. Of these studies, 22 were multi-country and 83 were single-country studies, of which 46 were from the Netherlands. Food- and water-borne diseases were the most frequently studied infectious diseases. Between 2015 and 2022, the number of burden of infectious disease studies was 1.6 times higher compared to that published between 2000 and 2014. Almost all studies (97%) estimated DALYs based on the incidence- and pathogen-based approach and without social weighting functions; however, there was less methodological consensus with regards to the disability weights and life tables that were applied. The number of burden of infectious disease studies undertaken across Europe has increased over time. Development and use of guidelines will promote performing burden of infectious disease studies and facilitate comparability of the results.
PB  - Association of Pharmaceutical Teachers of India
T2  - Indian Journal of Pharmaceutical Education and Research
T1  - Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia
VL  - 57
IS  - 1
SP  - 286
EP  - 294
DO  - 10.5530/001954641895
ER  - 

@article{
author = "Ilkić, Jovana and Obradović, Dragiša and Milošević-Georgiev, Andrijana and Marinković, Valentina and Tadić, Ivana",
year = "2023",
abstract = "This systematic literature review aimed to provide an overview of the characteristics and methods used in studies applying the Disability-Adjusted Life Years (DALY) concept for infectious diseases within European Union (EU)/European Economic Area (EEA)/European Free Trade Association (EFTA) countries and the United Kingdom. Electronic databases and grey literature were searched for articles reporting the assessment of DALY and its components. We considered studies in which researchers performed DALY calculations using primary epidemiological data input sources. We screened 3,053 studies of which 2,948 were excluded and 105 studies met our inclusion criteria. Of these studies, 22 were multi-country and 83 were single-country studies, of which 46 were from the Netherlands. Food- and water-borne diseases were the most frequently studied infectious diseases. Between 2015 and 2022, the number of burden of infectious disease studies was 1.6 times higher compared to that published between 2000 and 2014. Almost all studies (97%) estimated DALYs based on the incidence- and pathogen-based approach and without social weighting functions; however, there was less methodological consensus with regards to the disability weights and life tables that were applied. The number of burden of infectious disease studies undertaken across Europe has increased over time. Development and use of guidelines will promote performing burden of infectious disease studies and facilitate comparability of the results.",
publisher = "Association of Pharmaceutical Teachers of India",
journal = "Indian Journal of Pharmaceutical Education and Research",
title = "Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia",
volume = "57",
number = "1",
pages = "286-294",
doi = "10.5530/001954641895"
}

Ilkić, J., Obradović, D., Milošević-Georgiev, A., Marinković, V.,& Tadić, I.. (2023). Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia. in Indian Journal of Pharmaceutical Education and Research
Association of Pharmaceutical Teachers of India., 57(1), 286-294.
https://doi.org/10.5530/001954641895

Ilkić J, Obradović D, Milošević-Georgiev A, Marinković V, Tadić I. Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia. in Indian Journal of Pharmaceutical Education and Research. 2023;57(1):286-294.
doi:10.5530/001954641895 .

Ilkić, Jovana, Obradović, Dragiša, Milošević-Georgiev, Andrijana, Marinković, Valentina, Tadić, Ivana, "Implementation of Telepharmacy Services in Community Pharmacy – Pharmacists’ Perspective in Republic of Serbia" in Indian Journal of Pharmaceutical Education and Research, 57, no. 1 (2023):286-294,
https://doi.org/10.5530/001954641895 . .

TY  - JOUR
AU  - Kummer, Ingrid
AU  - Mudrić, Jovana
AU  - Čikarić, Tamara
AU  - Tasić, Ljiljana
AU  - Milošević-Georgiev, Andrijana
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4252
AB  - Background/Aim. The Critical Incident Technique
(CIT) is a qualitative research method for measuring con-
sumer satisfaction by collecting and analyzing information
on participants and their activities. This method allows
participants to present their detailed experiences related to
a particular service in the way they perceive them. The aim
of this study was to examine patients' perceptions of an
incident that occurred in community pharmacies using
CIT and determine recommendations for improving the
quality of pharmacy services. Methods. A qualitative
study using an interview based on the CIT was conducted
in three pharmacies in Serbia, on the territory of Kruševac
city. The entire course of the interviews was audio-
recorded, which provided detailed research. Results. A to-
tal of 68 critical incidents were collected and divided into
two groups: positive (37) and negative (31), depending on
the (dis)satisfaction of patients with the services of phar-
macists in community pharmacies. The following thematic
clusters of pharmacy services were covered: accessibility of
community-based pharmaceutical services, pharmacist be-
havior, patient counseling, dispensing drugs and/or medi-
cal devices, compounding, and pharmacy
sales/commercial practice. Conclusion. The results show
that the CIT is a useful tool for evaluating and improving
pharmaceutical services. Based on the data collected, vari-
ous aspects of community pharmacy services can be im-
proved, and further research should be carried out.
AB  - Uvod/Cilj. Tehnika kritičnih incidenata (TKI) je kvalita-
tivna metoda istraživanja z a merenje zadovoljstva klije-
nata putem prikupljanja i analiziranja podataka o
učesnicima i njihovim aktivnostima. Ta metoda
omogućava učesnicima u istraživanju da predstave detalje
o svojim iskustvima povezanim sa određenom uslugom,
na način na koji ih dož ivljavaju. Cilj studije bio je da se
ispita percepcija pacijenata o incidentu koji se desio u
javnim apotekama korišćenjem TKI i da se predlože pre-
poruke za poboljšanje kvaliteta farmaceutskih usluga.
Metode. Kvalitativna studija pomoću intervjua zasno-
vanog na TKI sprovedena je u tri apoteke u Srbiji, na ter-
itoriji grada Kruševca. Ceo tok intervjua sniman je
pomoću diktafona čime je obezbeđeno detaljno
istraživanje. Rezultati. Ukupno je prikupljeno 68
kritičnih incidenata i podeljeno u dve grupe: pozitivne
(37) i negativne (31), zavisno od (ne)zadovoljstva klije-
nata uslugama farmaceuta u apotekama. Obuhvaćeni su
sledeći aspekti usluga u apoteci: dostupnost farma-
ceutskih usluga u zajednici, ponašanje farmaceuta,
savetovanje pacijenata, izdavanje lekova i/ili medicinskih
sredstava, rastvaranje lekova i prodaja/komercijalna
praksa farmaceuta. Zaključak. Rezultati pokazuju da je
TKI korisno sredstvo za procenu i unapređenje farma-
ceutskih usluga. Različiti aspekti usluga u javnoj apoteci
se mogu poboljšati što zahteva dalja istraživanja zado-
voljstva pacijenata kvalitetom farmaceutske usluge.
PB  - Belgrade : Military Medical Academy, INI
T2  - Vojnosanitetski pregled
T1  - Patients' perception of the quality of community pharmacy services using the critical incident technique
T1  - Percepcija pacijenata o kvalitetu usluga u javnoj apoteci korišćenjem tehnike kritičnih incidenata
VL  - 79
IS  - 6
SP  - 605
EP  - 612
DO  - 10.2298/VSP200518123K
ER  - 

@article{
author = "Kummer, Ingrid and Mudrić, Jovana and Čikarić, Tamara and Tasić, Ljiljana and Milošević-Georgiev, Andrijana and Marinković, Valentina",
year = "2022",
abstract = "Background/Aim. The Critical Incident Technique
(CIT) is a qualitative research method for measuring con-
sumer satisfaction by collecting and analyzing information
on participants and their activities. This method allows
participants to present their detailed experiences related to
a particular service in the way they perceive them. The aim
of this study was to examine patients' perceptions of an
incident that occurred in community pharmacies using
CIT and determine recommendations for improving the
quality of pharmacy services. Methods. A qualitative
study using an interview based on the CIT was conducted
in three pharmacies in Serbia, on the territory of Kruševac
city. The entire course of the interviews was audio-
recorded, which provided detailed research. Results. A to-
tal of 68 critical incidents were collected and divided into
two groups: positive (37) and negative (31), depending on
the (dis)satisfaction of patients with the services of phar-
macists in community pharmacies. The following thematic
clusters of pharmacy services were covered: accessibility of
community-based pharmaceutical services, pharmacist be-
havior, patient counseling, dispensing drugs and/or medi-
cal devices, compounding, and pharmacy
sales/commercial practice. Conclusion. The results show
that the CIT is a useful tool for evaluating and improving
pharmaceutical services. Based on the data collected, vari-
ous aspects of community pharmacy services can be im-
proved, and further research should be carried out., Uvod/Cilj. Tehnika kritičnih incidenata (TKI) je kvalita-
tivna metoda istraživanja z a merenje zadovoljstva klije-
nata putem prikupljanja i analiziranja podataka o
učesnicima i njihovim aktivnostima. Ta metoda
omogućava učesnicima u istraživanju da predstave detalje
o svojim iskustvima povezanim sa određenom uslugom,
na način na koji ih dož ivljavaju. Cilj studije bio je da se
ispita percepcija pacijenata o incidentu koji se desio u
javnim apotekama korišćenjem TKI i da se predlože pre-
poruke za poboljšanje kvaliteta farmaceutskih usluga.
Metode. Kvalitativna studija pomoću intervjua zasno-
vanog na TKI sprovedena je u tri apoteke u Srbiji, na ter-
itoriji grada Kruševca. Ceo tok intervjua sniman je
pomoću diktafona čime je obezbeđeno detaljno
istraživanje. Rezultati. Ukupno je prikupljeno 68
kritičnih incidenata i podeljeno u dve grupe: pozitivne
(37) i negativne (31), zavisno od (ne)zadovoljstva klije-
nata uslugama farmaceuta u apotekama. Obuhvaćeni su
sledeći aspekti usluga u apoteci: dostupnost farma-
ceutskih usluga u zajednici, ponašanje farmaceuta,
savetovanje pacijenata, izdavanje lekova i/ili medicinskih
sredstava, rastvaranje lekova i prodaja/komercijalna
praksa farmaceuta. Zaključak. Rezultati pokazuju da je
TKI korisno sredstvo za procenu i unapređenje farma-
ceutskih usluga. Različiti aspekti usluga u javnoj apoteci
se mogu poboljšati što zahteva dalja istraživanja zado-
voljstva pacijenata kvalitetom farmaceutske usluge.",
publisher = "Belgrade : Military Medical Academy, INI",
journal = "Vojnosanitetski pregled",
title = "Patients' perception of the quality of community pharmacy services using the critical incident technique, Percepcija pacijenata o kvalitetu usluga u javnoj apoteci korišćenjem tehnike kritičnih incidenata",
volume = "79",
number = "6",
pages = "605-612",
doi = "10.2298/VSP200518123K"
}

Kummer, I., Mudrić, J., Čikarić, T., Tasić, L., Milošević-Georgiev, A.,& Marinković, V.. (2022). Patients' perception of the quality of community pharmacy services using the critical incident technique. in Vojnosanitetski pregled
Belgrade : Military Medical Academy, INI., 79(6), 605-612.
https://doi.org/10.2298/VSP200518123K

Kummer I, Mudrić J, Čikarić T, Tasić L, Milošević-Georgiev A, Marinković V. Patients' perception of the quality of community pharmacy services using the critical incident technique. in Vojnosanitetski pregled. 2022;79(6):605-612.
doi:10.2298/VSP200518123K .

Kummer, Ingrid, Mudrić, Jovana, Čikarić, Tamara, Tasić, Ljiljana, Milošević-Georgiev, Andrijana, Marinković, Valentina, "Patients' perception of the quality of community pharmacy services using the critical incident technique" in Vojnosanitetski pregled, 79, no. 6 (2022):605-612,
https://doi.org/10.2298/VSP200518123K . .

TY  - CONF
AU  - Ilkić, Jovana
AU  - Obradović, Dragiša
AU  - Milošević-Georgiev, Andrijana
AU  - Marinković, Valentina
AU  - Tadić, Ivana
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4535
AB  - Telepharmacy impacts pharmacists’ involvement in healthcare provision and health
care outcomes (1). This service was implemented in Slovenia since September 2020 (2),
opposite to Serbia where this service is not yet implemented. The objective of this study was
to compare views of community pharmacists from Serbia and Slovenia in regards to their
understanding of the concept of telepharmacy, perceived risks and facilitators, as well as
views on overall capacity to implement such services. Semi-structured interviews with
community pharmacists were conducted in Slovenia and Serbia from October 2020 to March
2021. Interviews were transcribed ad verbatim, coded, thematically analysed and results
were compared for each major emerged theme. In total, 33 community pharmacists accepted
to participate (10 from Slovenia and 23 from Serbia). Pharmacists from both countries
expressed great interest, motivation and understanding of the concept of telepharmacy.
Participants agreed that the services should be charged and remunerated mostly by health
insurance funds, and complement the provision of pharmaceutical care in person. They both
shared doubts regarding adequacy of pharmacists’ involvement in provision of healthcare,
recognising telepharmacy as a tool to enhance it. Participants from Slovenia expressed
concerns regarding standardisation, regulations and personal data protection surrounding
telepharmacy. On the other hand, participants from Serbia believed that implementing
telepharmacy is not yet possible due to lacking regulatory, financial and organisational
infrastructure. Slovenian telepharmacy service model may present a good example for
profound understanding of facilitators, risks and barriers related to development and
implementation of a new pharmacy service in Serbia.
AB  - Telefarmacija utiče na uključenost farmaceuta u pružanje zdravstvene zaštite i ishode
u vezi sa zdravljem (1). Ova usluga je implementirana u Sloveniji od septembra 2020. godine
(2), nasuprot Srbiji gde ova usluga još nije implementirana. Cilj ove studije bio je da uporedi
stavove farmaceuta iz Srbije i Slovenije u pogledu njihovog razumevanja koncepta
telefarmacije, uočenih rizika i facilitatora, kao i stavova o ukupnom kapacitetu za uvođenje
takvih usluga. Polustrukturirani intervjui sa farmaceutima vođeni su u Sloveniji i Srbiji od
oktobra 2020. do marta 2021. Intervjui su doslovno transkribovani, kodirani, tematski
analizirani i rezultati su upoređivani za svaku već u nastalu temu. Ukupno su 33 farmaceuta
iz zajednice prihvatila učešć e (10 iz Slovenije i 23 iz Srbije). Farmaceuti iz obe zemlje iskazali
su veliko interesovanje, motivisanost i razumevanje koncepta telefarmacije. Učesnici su se
složili da usluge treba naplaćivati, i to prevashodno preko fondova zdravstvenog osiguranja,
kao i da usluge treba da dopunjuju pružanje farmaceutske zdravstvene zaštite uživo.
Učesnici su delili sumnje u adekvatnost uključenosti farmaceuta u pružanje zdravstvene
zaštite, prepoznajuć i telefarmaciju kao sredstvo za unapređenje toga. Učesnici iz Slovenije
izrazili su zabrinutost u vezi sa standardizacijom, propisima i zaštitom ličnih podataka kada
je u pitanju telefarmacija. S druge strane, učesnici iz Srbije smatraju da implementacija
telefarmacije još nije moguća zbog nedostatka regulatorne, finansijske i organizacione
infrastrukture. Slovenački model teleapotekarske usluge može predstavljati dobar primer za
duboko razumevanje facilitatora, rizika i barijera u vezi sa razvojem i implementacijom nove
apotekarske usluge u Srbiji.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia
T1  - Uporedna analiza stavova farmaceuta o telefarmaciji u Republici Srbiji i Republici Sloveniji
VL  - 72
IS  - 4 suplement
SP  - S313
EP  - S314
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4535
ER  - 

@conference{
author = "Ilkić, Jovana and Obradović, Dragiša and Milošević-Georgiev, Andrijana and Marinković, Valentina and Tadić, Ivana",
year = "2022",
abstract = "Telepharmacy impacts pharmacists’ involvement in healthcare provision and health
care outcomes (1). This service was implemented in Slovenia since September 2020 (2),
opposite to Serbia where this service is not yet implemented. The objective of this study was
to compare views of community pharmacists from Serbia and Slovenia in regards to their
understanding of the concept of telepharmacy, perceived risks and facilitators, as well as
views on overall capacity to implement such services. Semi-structured interviews with
community pharmacists were conducted in Slovenia and Serbia from October 2020 to March
2021. Interviews were transcribed ad verbatim, coded, thematically analysed and results
were compared for each major emerged theme. In total, 33 community pharmacists accepted
to participate (10 from Slovenia and 23 from Serbia). Pharmacists from both countries
expressed great interest, motivation and understanding of the concept of telepharmacy.
Participants agreed that the services should be charged and remunerated mostly by health
insurance funds, and complement the provision of pharmaceutical care in person. They both
shared doubts regarding adequacy of pharmacists’ involvement in provision of healthcare,
recognising telepharmacy as a tool to enhance it. Participants from Slovenia expressed
concerns regarding standardisation, regulations and personal data protection surrounding
telepharmacy. On the other hand, participants from Serbia believed that implementing
telepharmacy is not yet possible due to lacking regulatory, financial and organisational
infrastructure. Slovenian telepharmacy service model may present a good example for
profound understanding of facilitators, risks and barriers related to development and
implementation of a new pharmacy service in Serbia., Telefarmacija utiče na uključenost farmaceuta u pružanje zdravstvene zaštite i ishode
u vezi sa zdravljem (1). Ova usluga je implementirana u Sloveniji od septembra 2020. godine
(2), nasuprot Srbiji gde ova usluga još nije implementirana. Cilj ove studije bio je da uporedi
stavove farmaceuta iz Srbije i Slovenije u pogledu njihovog razumevanja koncepta
telefarmacije, uočenih rizika i facilitatora, kao i stavova o ukupnom kapacitetu za uvođenje
takvih usluga. Polustrukturirani intervjui sa farmaceutima vođeni su u Sloveniji i Srbiji od
oktobra 2020. do marta 2021. Intervjui su doslovno transkribovani, kodirani, tematski
analizirani i rezultati su upoređivani za svaku već u nastalu temu. Ukupno su 33 farmaceuta
iz zajednice prihvatila učešć e (10 iz Slovenije i 23 iz Srbije). Farmaceuti iz obe zemlje iskazali
su veliko interesovanje, motivisanost i razumevanje koncepta telefarmacije. Učesnici su se
složili da usluge treba naplaćivati, i to prevashodno preko fondova zdravstvenog osiguranja,
kao i da usluge treba da dopunjuju pružanje farmaceutske zdravstvene zaštite uživo.
Učesnici su delili sumnje u adekvatnost uključenosti farmaceuta u pružanje zdravstvene
zaštite, prepoznajuć i telefarmaciju kao sredstvo za unapređenje toga. Učesnici iz Slovenije
izrazili su zabrinutost u vezi sa standardizacijom, propisima i zaštitom ličnih podataka kada
je u pitanju telefarmacija. S druge strane, učesnici iz Srbije smatraju da implementacija
telefarmacije još nije moguća zbog nedostatka regulatorne, finansijske i organizacione
infrastrukture. Slovenački model teleapotekarske usluge može predstavljati dobar primer za
duboko razumevanje facilitatora, rizika i barijera u vezi sa razvojem i implementacijom nove
apotekarske usluge u Srbiji.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia, Uporedna analiza stavova farmaceuta o telefarmaciji u Republici Srbiji i Republici Sloveniji",
volume = "72",
number = "4 suplement",
pages = "S313-S314",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4535"
}

Ilkić, J., Obradović, D., Milošević-Georgiev, A., Marinković, V.,& Tadić, I.. (2022). Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S313-S314.
https://hdl.handle.net/21.15107/rcub_farfar_4535

Ilkić J, Obradović D, Milošević-Georgiev A, Marinković V, Tadić I. Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia. in Arhiv za farmaciju. 2022;72(4 suplement):S313-S314.
https://hdl.handle.net/21.15107/rcub_farfar_4535 .

Ilkić, Jovana, Obradović, Dragiša, Milošević-Georgiev, Andrijana, Marinković, Valentina, Tadić, Ivana, "Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S313-S314,
https://hdl.handle.net/21.15107/rcub_farfar_4535 .

TY  - CONF
AU  - Senćanski, Dejan
AU  - Marinković, Valentina
AU  - Tadić, Ivana
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4534
AB  - Emotional intelligence (EI) represents a set of skills that may help in the appraisal,
expression, and effective regulation of our own emotions and the emotions of others (1).
Pharmacists’ ability to communicate positively and create bonds with patients may have an
impact on patients’ health outcomes during the provision of pharmaceutical care (2). Despite
evidence that supports the hypothesis that developing EI in healthcare professionals (HCPs)
may increase their capacity to improve patients’ health-related outcomes, little is known
about it in pharmacy practice. Our study aimed to critically appraise available data on the
potential impact of EI on pharmacy practice. The search of papers in English published
between 2000 and 2021 was performed in the PubMed, Web of Science, and Embase
databases, by defined inclusion criteria. Only four papers were selected for further analysis.
In the study on the pharmacy leadership programs, it was found that they may support the
enhancement of EI levels. Another study suggested that hospital pharmacists’ EI may
influence the reversal of the negative correlation between autistic-like traits and empathy. A
positive correlation between EI and entrepreneurial orientation was found in a study that
involved practicing community pharmacists. One of the studies emphasized pharmacists’
superiority among various HCPs in the social skills, self-motivation, and self-awareness EI
sub-domains. Further research is required to provide evidence on the potential impact of EI
and EI development programs on the pharmacy practice, and patients’ health-related
outcomes. Such studies in Serbia would add strong value to the evolution of pharmaceutical
care.
AB  - Emocionalna inteligencija (EI) predstavlja skup veština koje mogu pomoć i u proceni,
izražavanju i efikasnoj regulaciji sopstvenih emocija i emocija drugih (1). Sposobnost
farmaceuta da pozitivno komuniciraju i stvaraju veze sa pacijentima može imati uticaj na
zdravstvene ishode pacijenata tokom pružanja farmaceutske zdravstvene zaštite (ZZ) (2).
Uprkos dokazima koji podržavaju hipotezu da razvoj EI kod zdravstvenih radnika (ZR) može
povećati njihov kapacitet da poboljšaju zdravstvene ishode pacijenata, malo se o tome zna u
farmaceutskoj praksi. Naša studija je imala za cilj da kritički proceni dostupne podatke o
potencijalnom uticaju EI na farmaceutsku praksu. Pretraga radova na engleskom jeziku,
objavljenih u periodu od 2000. do 2021. godine, obavljena je u bazama podataka PubMed,
Web of Science i Embase, prema definisanim kriterijumima za uključivanje. Analizirani su
rezultati koji su prikazani u četiri naučna rada. U studiji o programima liderstva u
apotekama, utvrđeno je da oni mogu uticati na povećanje nivoa EI. Druga studija sugeriše da
EI bolničkih farmaceuta može imati pozitivan uticaj na negativne korelacije između osobina
sličnih autizmu i empatije. Pozitivna korelacija između EI i preduzetničke orijentacije
pokazana je u studiji koja je uključivala farmaceute u javnim apotekama. Jedna od studija je
istakla superiornost farmaceuta među ostalim ZR u poddomenima EI socijalnih veština,
samomotivacije i samosvesti. Potrebna su dalja istraživanja kako bi se pružili dokazi o
potencijalnom uticaju programa razvoja EI i same EI na farmaceutsku praksu i ishode u vezi
sa zdravljem pacijenata. Ovakve studije u Srbiji bi dale snažan doprinos evoluciji
farmaceutske ZZ.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - What might be an impact of emotional intelligence on pharmacy practice?
T1  - Kakav je mogući uticaj emocionalne inteligencije na farmaceutsku praksu?
VL  - 72
IS  - 4 suplement
SP  - S312
EP  - S312
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4534
ER  - 

@conference{
author = "Senćanski, Dejan and Marinković, Valentina and Tadić, Ivana",
year = "2022",
abstract = "Emotional intelligence (EI) represents a set of skills that may help in the appraisal,
expression, and effective regulation of our own emotions and the emotions of others (1).
Pharmacists’ ability to communicate positively and create bonds with patients may have an
impact on patients’ health outcomes during the provision of pharmaceutical care (2). Despite
evidence that supports the hypothesis that developing EI in healthcare professionals (HCPs)
may increase their capacity to improve patients’ health-related outcomes, little is known
about it in pharmacy practice. Our study aimed to critically appraise available data on the
potential impact of EI on pharmacy practice. The search of papers in English published
between 2000 and 2021 was performed in the PubMed, Web of Science, and Embase
databases, by defined inclusion criteria. Only four papers were selected for further analysis.
In the study on the pharmacy leadership programs, it was found that they may support the
enhancement of EI levels. Another study suggested that hospital pharmacists’ EI may
influence the reversal of the negative correlation between autistic-like traits and empathy. A
positive correlation between EI and entrepreneurial orientation was found in a study that
involved practicing community pharmacists. One of the studies emphasized pharmacists’
superiority among various HCPs in the social skills, self-motivation, and self-awareness EI
sub-domains. Further research is required to provide evidence on the potential impact of EI
and EI development programs on the pharmacy practice, and patients’ health-related
outcomes. Such studies in Serbia would add strong value to the evolution of pharmaceutical
care., Emocionalna inteligencija (EI) predstavlja skup veština koje mogu pomoć i u proceni,
izražavanju i efikasnoj regulaciji sopstvenih emocija i emocija drugih (1). Sposobnost
farmaceuta da pozitivno komuniciraju i stvaraju veze sa pacijentima može imati uticaj na
zdravstvene ishode pacijenata tokom pružanja farmaceutske zdravstvene zaštite (ZZ) (2).
Uprkos dokazima koji podržavaju hipotezu da razvoj EI kod zdravstvenih radnika (ZR) može
povećati njihov kapacitet da poboljšaju zdravstvene ishode pacijenata, malo se o tome zna u
farmaceutskoj praksi. Naša studija je imala za cilj da kritički proceni dostupne podatke o
potencijalnom uticaju EI na farmaceutsku praksu. Pretraga radova na engleskom jeziku,
objavljenih u periodu od 2000. do 2021. godine, obavljena je u bazama podataka PubMed,
Web of Science i Embase, prema definisanim kriterijumima za uključivanje. Analizirani su
rezultati koji su prikazani u četiri naučna rada. U studiji o programima liderstva u
apotekama, utvrđeno je da oni mogu uticati na povećanje nivoa EI. Druga studija sugeriše da
EI bolničkih farmaceuta može imati pozitivan uticaj na negativne korelacije između osobina
sličnih autizmu i empatije. Pozitivna korelacija između EI i preduzetničke orijentacije
pokazana je u studiji koja je uključivala farmaceute u javnim apotekama. Jedna od studija je
istakla superiornost farmaceuta među ostalim ZR u poddomenima EI socijalnih veština,
samomotivacije i samosvesti. Potrebna su dalja istraživanja kako bi se pružili dokazi o
potencijalnom uticaju programa razvoja EI i same EI na farmaceutsku praksu i ishode u vezi
sa zdravljem pacijenata. Ovakve studije u Srbiji bi dale snažan doprinos evoluciji
farmaceutske ZZ.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "What might be an impact of emotional intelligence on pharmacy practice?, Kakav je mogući uticaj emocionalne inteligencije na farmaceutsku praksu?",
volume = "72",
number = "4 suplement",
pages = "S312-S312",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4534"
}

Senćanski, D., Marinković, V.,& Tadić, I.. (2022). What might be an impact of emotional intelligence on pharmacy practice?. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S312-S312.
https://hdl.handle.net/21.15107/rcub_farfar_4534

Senćanski D, Marinković V, Tadić I. What might be an impact of emotional intelligence on pharmacy practice?. in Arhiv za farmaciju. 2022;72(4 suplement):S312-S312.
https://hdl.handle.net/21.15107/rcub_farfar_4534 .

Senćanski, Dejan, Marinković, Valentina, Tadić, Ivana, "What might be an impact of emotional intelligence on pharmacy practice?" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S312-S312,
https://hdl.handle.net/21.15107/rcub_farfar_4534 .

TY  - CONF
AU  - Tadić, Ivana
AU  - van Boven, Job
AU  - Tsiligianni, Ioanna
AU  - Potočnjak, Ines
AU  - Mihajlović, Jovan
AU  - Dima, Alexandra Lelia
AU  - Nabergoj Makovec, Urška
AU  - Ágh, Tamás
AU  - Kardas, Przemyslaw
AU  - Ghiciuc, Cristina Mihaela
AU  - Petrova, Guenka
AU  - Bitterman, Noemi
AU  - Kamberi, Fatjona
AU  - Culig, Josip
AU  - Wettermark, Bjorn
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4494
AB  - Medication non-adherence is recognized as a global problem associated with financial burden for patients
and healthcare funds. At the European level, different Medication Adherence Technologies (MATech) are in use. The
European Network to Advance Best practices and technoLogy on medication adherencE (ENABLE, COST Action
19132) was launched to: 1) identify current practices for Medication Adherence (MA) support by healthcare
professionals; 2) create a structure for the repository of existing MATech that could be used by different
stakeholders; and to 3) prepare guidance for sustainable implementation of MATech across European healthcare
settings. ENABLE gathered different healthcare professionals and academics from 39 countries, to achieve the set of
goals during a four-year period. Several cross-European studies were conducted employing stakeholder
consultation (Delphi) and survey methods, including analysis of current practices for assessing and supporting MA
in routine care, as well as barriers and facilitators to managing MA, work on medication management during COVID
pandemic, reimbursement pathways of adherence interventions and protocols to identify the best practices and
technologies. The MATech repository was designed by ENABLE members, and consultation of different stakeholders
is currently in progress. The repository structure includes information about the MATech product and provider,
goals and content related to managing MA, and information about the scientific evaluation and implementation. A
cross-European expert survey identified a limited number of MA enhancing interventions that are currently subject
to reimbursement. ENABLE identified the need for collaboration, infrastructure, and reimbursement to enhance the
uptake of MATech in daily practice.
AB  - Neadherenca pacijenata prema terapiji prepoznata je kao globalni problem udružen sa finansijskim
opterećenjem pojedinaca i zdravstvenih sistema. Na nivou Evrope koriste se različite tehnologije za unapređenje
adherence (Medication Adherence Technologies - MATech). Evropska mreža za razvoj najboljih praksi i tehnologija
za unapređenje adherence (ENABLE, COST Action 19132) pokrenuta je sa ciljem da se: 1) identifikuju trenutne
prakse unapređenja adherence (medication adhrerence – MA) od strane zdravstvenih profesionalaca; 2) kreira
struktura repozitorijuma postojećih MATech koju mogu da koriste različiti stejkholderi; 3) da se pripreme vodiči za
održivu implementaciju MATech širom Evrope. ENABLE okuplja zdravstvene profesionalce različitih profesija iz 39
zemalja kako bi se postigli ciljevi tokom četvorogodišnjeg perioda. Nekoliko studija u više zemalja Evrope pokrenuto
je kako bi se izvršilo ispitivanje 1) stavova različitih stejkholdera delfi metodom i upitnicima, uključujući analizu
trenutnih praksi u vezi analize i podrške MA u rutinskoj praksi, kao i barijere i facilitatore koji utiču na MA, 2)
menadžment lekovima tokom COVID pandemije, 3) načine refundacije intervencija u vezi sa MA i 4) protokola koji
identifikuju nabolje prakse i tehnologije. Kreirana je struktura MATech repozitorijuma, dok je usaglašavanje sa
različitim stejkholderima u toku. Struktura repozitorijuma zasniva se na informacijama o MATech, ciljevima i
sadržajima u vezi MA, i informacijama o naučnim procenama i implementaciji MATech. Na području Evrope
istraživanje je identifikovalo ograničeni broj intervencija za unapređenje MA koje podležu refundaciji. ENABLE
ukazuje na potrebu za kolaboracijom, razvojem infrastrukture i politike refundacije kako bi se unapredila upotreba
MATech u rutinskoj praksi.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - Advancement of practice and use of medication adherence technologies
T1  - Unapređenje prakse i upotrebe tehnologija za unapređenje adherence
VL  - 72
IS  - 4 suplement
SP  - S202
EP  - S203
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4494
ER  - 

@conference{
author = "Tadić, Ivana and van Boven, Job and Tsiligianni, Ioanna and Potočnjak, Ines and Mihajlović, Jovan and Dima, Alexandra Lelia and Nabergoj Makovec, Urška and Ágh, Tamás and Kardas, Przemyslaw and Ghiciuc, Cristina Mihaela and Petrova, Guenka and Bitterman, Noemi and Kamberi, Fatjona and Culig, Josip and Wettermark, Bjorn and Marinković, Valentina",
year = "2022",
abstract = "Medication non-adherence is recognized as a global problem associated with financial burden for patients
and healthcare funds. At the European level, different Medication Adherence Technologies (MATech) are in use. The
European Network to Advance Best practices and technoLogy on medication adherencE (ENABLE, COST Action
19132) was launched to: 1) identify current practices for Medication Adherence (MA) support by healthcare
professionals; 2) create a structure for the repository of existing MATech that could be used by different
stakeholders; and to 3) prepare guidance for sustainable implementation of MATech across European healthcare
settings. ENABLE gathered different healthcare professionals and academics from 39 countries, to achieve the set of
goals during a four-year period. Several cross-European studies were conducted employing stakeholder
consultation (Delphi) and survey methods, including analysis of current practices for assessing and supporting MA
in routine care, as well as barriers and facilitators to managing MA, work on medication management during COVID
pandemic, reimbursement pathways of adherence interventions and protocols to identify the best practices and
technologies. The MATech repository was designed by ENABLE members, and consultation of different stakeholders
is currently in progress. The repository structure includes information about the MATech product and provider,
goals and content related to managing MA, and information about the scientific evaluation and implementation. A
cross-European expert survey identified a limited number of MA enhancing interventions that are currently subject
to reimbursement. ENABLE identified the need for collaboration, infrastructure, and reimbursement to enhance the
uptake of MATech in daily practice., Neadherenca pacijenata prema terapiji prepoznata je kao globalni problem udružen sa finansijskim
opterećenjem pojedinaca i zdravstvenih sistema. Na nivou Evrope koriste se različite tehnologije za unapređenje
adherence (Medication Adherence Technologies - MATech). Evropska mreža za razvoj najboljih praksi i tehnologija
za unapređenje adherence (ENABLE, COST Action 19132) pokrenuta je sa ciljem da se: 1) identifikuju trenutne
prakse unapređenja adherence (medication adhrerence – MA) od strane zdravstvenih profesionalaca; 2) kreira
struktura repozitorijuma postojećih MATech koju mogu da koriste različiti stejkholderi; 3) da se pripreme vodiči za
održivu implementaciju MATech širom Evrope. ENABLE okuplja zdravstvene profesionalce različitih profesija iz 39
zemalja kako bi se postigli ciljevi tokom četvorogodišnjeg perioda. Nekoliko studija u više zemalja Evrope pokrenuto
je kako bi se izvršilo ispitivanje 1) stavova različitih stejkholdera delfi metodom i upitnicima, uključujući analizu
trenutnih praksi u vezi analize i podrške MA u rutinskoj praksi, kao i barijere i facilitatore koji utiču na MA, 2)
menadžment lekovima tokom COVID pandemije, 3) načine refundacije intervencija u vezi sa MA i 4) protokola koji
identifikuju nabolje prakse i tehnologije. Kreirana je struktura MATech repozitorijuma, dok je usaglašavanje sa
različitim stejkholderima u toku. Struktura repozitorijuma zasniva se na informacijama o MATech, ciljevima i
sadržajima u vezi MA, i informacijama o naučnim procenama i implementaciji MATech. Na području Evrope
istraživanje je identifikovalo ograničeni broj intervencija za unapređenje MA koje podležu refundaciji. ENABLE
ukazuje na potrebu za kolaboracijom, razvojem infrastrukture i politike refundacije kako bi se unapredila upotreba
MATech u rutinskoj praksi.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Advancement of practice and use of medication adherence technologies, Unapređenje prakse i upotrebe tehnologija za unapređenje adherence",
volume = "72",
number = "4 suplement",
pages = "S202-S203",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4494"
}

Tadić, I., van Boven, J., Tsiligianni, I., Potočnjak, I., Mihajlović, J., Dima, A. L., Nabergoj Makovec, U., Ágh, T., Kardas, P., Ghiciuc, C. M., Petrova, G., Bitterman, N., Kamberi, F., Culig, J., Wettermark, B.,& Marinković, V.. (2022). Advancement of practice and use of medication adherence technologies. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S202-S203.
https://hdl.handle.net/21.15107/rcub_farfar_4494

Tadić I, van Boven J, Tsiligianni I, Potočnjak I, Mihajlović J, Dima AL, Nabergoj Makovec U, Ágh T, Kardas P, Ghiciuc CM, Petrova G, Bitterman N, Kamberi F, Culig J, Wettermark B, Marinković V. Advancement of practice and use of medication adherence technologies. in Arhiv za farmaciju. 2022;72(4 suplement):S202-S203.
https://hdl.handle.net/21.15107/rcub_farfar_4494 .

Tadić, Ivana, van Boven, Job, Tsiligianni, Ioanna, Potočnjak, Ines, Mihajlović, Jovan, Dima, Alexandra Lelia, Nabergoj Makovec, Urška, Ágh, Tamás, Kardas, Przemyslaw, Ghiciuc, Cristina Mihaela, Petrova, Guenka, Bitterman, Noemi, Kamberi, Fatjona, Culig, Josip, Wettermark, Bjorn, Marinković, Valentina, "Advancement of practice and use of medication adherence technologies" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S202-S203,
https://hdl.handle.net/21.15107/rcub_farfar_4494 .

TY  - JOUR
AU  - Senćanski, Dejan
AU  - Tadić, Ivana
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4210
AB  - Background: Emotional intelligence (EI) can help perceive, understand, and manage emotions and positively impact performance in any profession, including pharmacists, and consequently may have positive influence on patient-related outcomes. Although there is strong body of evidence suggesting that developing EI in health professionals (HPs) can increase their capacity to successfully communicate and build relationships with patients, thus increasing patient satisfaction, little is known about it in pharmaceutical care (PhC).

Objectives: This review aimed to synthesize available data on the probable impact of EI on PhC.

Methods: PubMed, Web of Science, and Embase databases were searched for papers in English dated between January 2000 and June 2021. Quantitative, qualitative, or mixed method studies on EI and PhC that involved practicing pharmacists were included.

Results: The inclusion criteria were met by 4 papers only. One reported positive impact of EI in reducing the negative correlation between autistic-like traits and empathy among hospital pharmacists. One study demonstrated that EI levels can be significantly enhanced through pharmacy leadership programs. Another study established a positive correlation between EI and entrepreneurial orientation in practicing community pharmacists. Higher EI scores were predictors of increased work innovation, proactivity, and risk-taking levels. One study reported comparative EI data between different HPs and found pharmacists' superiority in the EI subdomains of self-awareness, self-motivation, and social skills.

Conclusion: Additional research is required to provide evidence on how EI and EI development programs can add value to the provision of PhC. Processes and resources ought to be developed and secured to support the implementation and follow-up of such programs to bring long-term benefits to practicing pharmacists and consequently positively impacting patient-reported health outcomes.
PB  - Elsevier B.V.
T2  - Journal of the American Pharmacists Association
T1  - Emotional intelligence and pharmaceutical care: A systematic review
VL  - 62
IS  - 4
SP  - 1133
EP  - 1141
DO  - 10.1016/j.japh.2022.02.019.
ER  - 

@article{
author = "Senćanski, Dejan and Tadić, Ivana and Marinković, Valentina",
year = "2022",
abstract = "Background: Emotional intelligence (EI) can help perceive, understand, and manage emotions and positively impact performance in any profession, including pharmacists, and consequently may have positive influence on patient-related outcomes. Although there is strong body of evidence suggesting that developing EI in health professionals (HPs) can increase their capacity to successfully communicate and build relationships with patients, thus increasing patient satisfaction, little is known about it in pharmaceutical care (PhC).

Objectives: This review aimed to synthesize available data on the probable impact of EI on PhC.

Methods: PubMed, Web of Science, and Embase databases were searched for papers in English dated between January 2000 and June 2021. Quantitative, qualitative, or mixed method studies on EI and PhC that involved practicing pharmacists were included.

Results: The inclusion criteria were met by 4 papers only. One reported positive impact of EI in reducing the negative correlation between autistic-like traits and empathy among hospital pharmacists. One study demonstrated that EI levels can be significantly enhanced through pharmacy leadership programs. Another study established a positive correlation between EI and entrepreneurial orientation in practicing community pharmacists. Higher EI scores were predictors of increased work innovation, proactivity, and risk-taking levels. One study reported comparative EI data between different HPs and found pharmacists' superiority in the EI subdomains of self-awareness, self-motivation, and social skills.

Conclusion: Additional research is required to provide evidence on how EI and EI development programs can add value to the provision of PhC. Processes and resources ought to be developed and secured to support the implementation and follow-up of such programs to bring long-term benefits to practicing pharmacists and consequently positively impacting patient-reported health outcomes.",
publisher = "Elsevier B.V.",
journal = "Journal of the American Pharmacists Association",
title = "Emotional intelligence and pharmaceutical care: A systematic review",
volume = "62",
number = "4",
pages = "1133-1141",
doi = "10.1016/j.japh.2022.02.019."
}

Senćanski, D., Tadić, I.,& Marinković, V.. (2022). Emotional intelligence and pharmaceutical care: A systematic review. in Journal of the American Pharmacists Association
Elsevier B.V.., 62(4), 1133-1141.
https://doi.org/10.1016/j.japh.2022.02.019.

Senćanski D, Tadić I, Marinković V. Emotional intelligence and pharmaceutical care: A systematic review. in Journal of the American Pharmacists Association. 2022;62(4):1133-1141.
doi:10.1016/j.japh.2022.02.019. .

Senćanski, Dejan, Tadić, Ivana, Marinković, Valentina, "Emotional intelligence and pharmaceutical care: A systematic review" in Journal of the American Pharmacists Association, 62, no. 4 (2022):1133-1141,
https://doi.org/10.1016/j.japh.2022.02.019. . .

TY  - CONF
AU  - Milošević-Georgiev, Andrijana
AU  - Krajnović, Dušanka
AU  - Brzaković, Jelena
AU  - Stević, Ivana
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4541
AB  - Peer education (PE) is a more effective strategy for improving the health of
adolescents than traditional methods (for example, teacher training) (1). Along the
improvement of knowledge, beliefs, attitudes and behaviours between students are also
improved with various medical problems in mind (2). We analysed the positive and negative
sides of PE from the perspective of students, as well as how many would be interested in
peer-to-peer education. A cross-sectional study has been conducted in November and
December of 2020 on a sample of students from the Faculty of Pharmacy, University of
Belgrade (N = 145), using a purpose-built questionnaire. Dominant were females (83.4%). As
the most significant positive side, 44.8% of respondents state that they are better acquainted
with the issues and the way of thinking of peer educators. As the main shortcoming, the
largest number of respondents (97.8%) state insufficient experience and training of peer
educators. Students would like to be educators (51.3%), mostly on the topic of disease
prevention, health promotion and healthy lifestyles (20.3%). The results show that students
have positive attitudes towards peer education, which need to be further researched,
especially because of its importance in adolescence.
AB  - Vršnjačka edukacija (VE) je efikasnija strategija za poboljšanje zdravlja adolescenata
od tradicionalnih metoda (npr. obuka od strane nastavnika) (1). Pored poboljšanja znanja, u
vezi sa različitim zdravstvenim pitanjima unapređuju se verovanja, stavovi i ponašanja među
studentima (2). Analizirali smo koje su pozitivne i negativne strane VE iz ugla studenata, kao
i u kojoj meri su studenti zainteresovani za vršnjačke edukacije. Studija preseka je
sprovedena u novembru i decembru 2020. godine na uzorku studenata Farmaceutskog
fakulteta Univerziteta u Beogradu (N=145), korišćenjem namenski kreiranog upitnika.
Dominantno je bilo osoba ženskog pola (83,4%). Kao najznačajniju pozitivnu stranu 44,8%
ispitanika navodi bolju upućenost u problematiku i način razmišljanja vršnjačkih edukatora.
Kao glavni nedostatak, najveći broj ispitanika (97,8%) navodi nedovoljno iskustva i
obučenost vršnjačkih edukatora. Studenti bi voleli da budu edukatori (51,3%), najviše na
temu prevencije bolesti, promocije zdravlja i zdravih stilova života (20,3%). Rezultati
pokazuju da je studenti imaju pozitivne stavove prema vršnjačkoj edukaciji što je potrebno
dalje istraživati posebno zbog značaja u periodu adolescencije.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - Health education of the youth via peer education
T1  - Zdravstvena edukacija mladih kroz vršnjačku edukaciju
VL  - 72
IS  - 4 suplement
SP  - S329
EP  - S330
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4541
ER  - 

@conference{
author = "Milošević-Georgiev, Andrijana and Krajnović, Dušanka and Brzaković, Jelena and Stević, Ivana and Marinković, Valentina",
year = "2022",
abstract = "Peer education (PE) is a more effective strategy for improving the health of
adolescents than traditional methods (for example, teacher training) (1). Along the
improvement of knowledge, beliefs, attitudes and behaviours between students are also
improved with various medical problems in mind (2). We analysed the positive and negative
sides of PE from the perspective of students, as well as how many would be interested in
peer-to-peer education. A cross-sectional study has been conducted in November and
December of 2020 on a sample of students from the Faculty of Pharmacy, University of
Belgrade (N = 145), using a purpose-built questionnaire. Dominant were females (83.4%). As
the most significant positive side, 44.8% of respondents state that they are better acquainted
with the issues and the way of thinking of peer educators. As the main shortcoming, the
largest number of respondents (97.8%) state insufficient experience and training of peer
educators. Students would like to be educators (51.3%), mostly on the topic of disease
prevention, health promotion and healthy lifestyles (20.3%). The results show that students
have positive attitudes towards peer education, which need to be further researched,
especially because of its importance in adolescence., Vršnjačka edukacija (VE) je efikasnija strategija za poboljšanje zdravlja adolescenata
od tradicionalnih metoda (npr. obuka od strane nastavnika) (1). Pored poboljšanja znanja, u
vezi sa različitim zdravstvenim pitanjima unapređuju se verovanja, stavovi i ponašanja među
studentima (2). Analizirali smo koje su pozitivne i negativne strane VE iz ugla studenata, kao
i u kojoj meri su studenti zainteresovani za vršnjačke edukacije. Studija preseka je
sprovedena u novembru i decembru 2020. godine na uzorku studenata Farmaceutskog
fakulteta Univerziteta u Beogradu (N=145), korišćenjem namenski kreiranog upitnika.
Dominantno je bilo osoba ženskog pola (83,4%). Kao najznačajniju pozitivnu stranu 44,8%
ispitanika navodi bolju upućenost u problematiku i način razmišljanja vršnjačkih edukatora.
Kao glavni nedostatak, najveći broj ispitanika (97,8%) navodi nedovoljno iskustva i
obučenost vršnjačkih edukatora. Studenti bi voleli da budu edukatori (51,3%), najviše na
temu prevencije bolesti, promocije zdravlja i zdravih stilova života (20,3%). Rezultati
pokazuju da je studenti imaju pozitivne stavove prema vršnjačkoj edukaciji što je potrebno
dalje istraživati posebno zbog značaja u periodu adolescencije.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Health education of the youth via peer education, Zdravstvena edukacija mladih kroz vršnjačku edukaciju",
volume = "72",
number = "4 suplement",
pages = "S329-S330",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4541"
}

Milošević-Georgiev, A., Krajnović, D., Brzaković, J., Stević, I.,& Marinković, V.. (2022). Health education of the youth via peer education. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S329-S330.
https://hdl.handle.net/21.15107/rcub_farfar_4541

Milošević-Georgiev A, Krajnović D, Brzaković J, Stević I, Marinković V. Health education of the youth via peer education. in Arhiv za farmaciju. 2022;72(4 suplement):S329-S330.
https://hdl.handle.net/21.15107/rcub_farfar_4541 .

Milošević-Georgiev, Andrijana, Krajnović, Dušanka, Brzaković, Jelena, Stević, Ivana, Marinković, Valentina, "Health education of the youth via peer education" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S329-S330,
https://hdl.handle.net/21.15107/rcub_farfar_4541 .

TY  - CHAP
AU  - Marinković, Valentina
AU  - Rogers, Heather
AU  - Lewandowski, Roman Andrzej
AU  - Stević, Ivana
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4066
AB  - This chapter is divided into three sections. The first section introduces the concept and models of shared decision-making as a framework of person- centered care. The second section focuses on multicriteria decision-making tech- niques in healthcare settings and literature review about multicriteria decision making analysis methods used in healthcare is presented. The third section introduces the ethical and practical considerations about shared decision-making in person-centered care. In this section, the patient narratives are included, as well as the barriers to implementation.
PB  - Springer Science and Business Media Deutschland GmbH
T2  - Intelligent Systems Reference Library
T1  - Shared Decision Making
VL  - 205
SP  - 71
EP  - 90
DO  - 10.1007/978-3-030-79353-1_5
ER  - 

@inbook{
author = "Marinković, Valentina and Rogers, Heather and Lewandowski, Roman Andrzej and Stević, Ivana",
year = "2022",
abstract = "This chapter is divided into three sections. The first section introduces the concept and models of shared decision-making as a framework of person- centered care. The second section focuses on multicriteria decision-making tech- niques in healthcare settings and literature review about multicriteria decision making analysis methods used in healthcare is presented. The third section introduces the ethical and practical considerations about shared decision-making in person-centered care. In this section, the patient narratives are included, as well as the barriers to implementation.",
publisher = "Springer Science and Business Media Deutschland GmbH",
journal = "Intelligent Systems Reference Library",
booktitle = "Shared Decision Making",
volume = "205",
pages = "71-90",
doi = "10.1007/978-3-030-79353-1_5"
}

Marinković, V., Rogers, H., Lewandowski, R. A.,& Stević, I.. (2022). Shared Decision Making. in Intelligent Systems Reference Library
Springer Science and Business Media Deutschland GmbH., 205, 71-90.
https://doi.org/10.1007/978-3-030-79353-1_5

Marinković V, Rogers H, Lewandowski RA, Stević I. Shared Decision Making. in Intelligent Systems Reference Library. 2022;205:71-90.
doi:10.1007/978-3-030-79353-1_5 .

Marinković, Valentina, Rogers, Heather, Lewandowski, Roman Andrzej, Stević, Ivana, "Shared Decision Making" in Intelligent Systems Reference Library, 205 (2022):71-90,
https://doi.org/10.1007/978-3-030-79353-1_5 . .

TY  - CONF
AU  - Janković, Goran
AU  - Bekčić, Stana
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4596
AB  - The first batch is a medicinal product batch manufactured or imported after the
marketing authorization issuance, for the purpose of placing on the market (approved size).
Agency for Medicines and Medical Devices of Serbia (ALIMS) performs laboratory quality
control in accordance with approved the specification during the drug „shelf life“ and
analytical procedures during drug license issuing. Submitted to the ALIMS also: samples,
certificate of analysis (CoA) for analyzed batch, reference standards with appropriate
certificates and other requested documentation. Manufacturers experience indicates few
necessary things:
1. The outer packaging should contain the data approved in the formal completeness of
the variation, and not the data initially approved registration document;
2. List CoA data from the „shelf life”, not from „release“ certificate;
3. Analysis request, CoA and Batch Release Certificate should have the same batch size;
4. Submit the placebo and appropriate documentation for the analyzed sample;
5. Submit an unused reference standard and evidence that the cold chain has been
complied with as required;
6. The paper quality for printing drug instructions has to be 50 g/m2 ± 2% (GMP
guidelines);
7. If additional samples are submitted at the ALIMS request, the batch size has to be
corrected on the Request for Analysis, CoA and Batch Release Certificate
Quantities of drug samples for laboratory control provided by the client are given on
the ALIMS website. Sample size and delivery of immunological drugs (vaccines, serums,
toxins, allergens, blood and plasma drugs) are not the subject of this summary.
AB  - Prva serija je serija leka proizvedena ili uvezena posle izdavanja dozvole za lek, radi
stavljanja u promet, a čija je veličina odobrena u postupku izdavanja dozvole za lek. Agencija
za lekova i medicinska sredstva Srbije (ALIMS) obavlja laboratorijsku kontrolu kvaliteta prve
serije leka. Laboratorijska kontrola kvaliteta leka, vrši se u skladu sa specifikacijom u roku
trajanja leka („shelf life”) i analitičkim postupcima odobrenim u postupku izdavanja dozvole
za lek, postupku izmene/dopune dozvole za lek (varijacije), odnosno obnove dozvole za lek.
Uz zahtev za laboratorijsku kontrolu kvaliteta leka dostaviti ALIMS-u: uzorak serije leka,
sertifikat analize (CoA) za tu seriju leka, referentni standardi sa sertifikatima i druga
dokumentacija, na zahtev ALIMS. Praksa proizvođača ukazuje da je potrebno:
1. Na kutiji navesti podate sa formalne kompletnosti, a ne inicijalno odobrene pri
registracij;
2. Na CoA navesi podatke iz „shelf life”, a ne „release”sertiikata;
3. Zahtev za analizu, CoA i batch release sertifikatu treba da imaju istu veličinu serije;
4. Dostavi i placebo za analizirani uzorak kao i odgovarajuću dokumentacija za
placebo;
5. Dostaviti nekorišćen referentni standard i dokaz da je ispoštovan hladni lanac po
potrebi;
6. Kvalitet papira za štampanje uputstava za lek mora biti 50 g/m 2 ± 2% (GMP
smernice);
7. Ukoliko se dostavljaju dodatni uzorci na zahtev ALIMS mora se korigovati veličina
serije na Zahtevu za analizu, CoA i batch release sertifikatu.
Količine uzoraka lekova za laboratorijsku kontrolu koje dostavlja klijent date su na
sajtu ALIMS. Veličina i dostavljanje uzorka imunoloških lekova (vakcine, serumi, toksini,
alergeni) nije predmet ovog sažetka.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - Drug manufacturers practice on meeting regulatory requirements for release of drug the first batch on the market in the Republic of Serbia
T1  - Praksa proizvođača lekova o ispunjenju regulatornih zahteva za puštanje prve serije leka u promet u Republici Srbiji
VL  - 72
IS  - 4 suplement
SP  - S528
EP  - S529
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4596
ER  - 

@conference{
author = "Janković, Goran and Bekčić, Stana and Marinković, Valentina",
year = "2022",
abstract = "The first batch is a medicinal product batch manufactured or imported after the
marketing authorization issuance, for the purpose of placing on the market (approved size).
Agency for Medicines and Medical Devices of Serbia (ALIMS) performs laboratory quality
control in accordance with approved the specification during the drug „shelf life“ and
analytical procedures during drug license issuing. Submitted to the ALIMS also: samples,
certificate of analysis (CoA) for analyzed batch, reference standards with appropriate
certificates and other requested documentation. Manufacturers experience indicates few
necessary things:
1. The outer packaging should contain the data approved in the formal completeness of
the variation, and not the data initially approved registration document;
2. List CoA data from the „shelf life”, not from „release“ certificate;
3. Analysis request, CoA and Batch Release Certificate should have the same batch size;
4. Submit the placebo and appropriate documentation for the analyzed sample;
5. Submit an unused reference standard and evidence that the cold chain has been
complied with as required;
6. The paper quality for printing drug instructions has to be 50 g/m2 ± 2% (GMP
guidelines);
7. If additional samples are submitted at the ALIMS request, the batch size has to be
corrected on the Request for Analysis, CoA and Batch Release Certificate
Quantities of drug samples for laboratory control provided by the client are given on
the ALIMS website. Sample size and delivery of immunological drugs (vaccines, serums,
toxins, allergens, blood and plasma drugs) are not the subject of this summary., Prva serija je serija leka proizvedena ili uvezena posle izdavanja dozvole za lek, radi
stavljanja u promet, a čija je veličina odobrena u postupku izdavanja dozvole za lek. Agencija
za lekova i medicinska sredstva Srbije (ALIMS) obavlja laboratorijsku kontrolu kvaliteta prve
serije leka. Laboratorijska kontrola kvaliteta leka, vrši se u skladu sa specifikacijom u roku
trajanja leka („shelf life”) i analitičkim postupcima odobrenim u postupku izdavanja dozvole
za lek, postupku izmene/dopune dozvole za lek (varijacije), odnosno obnove dozvole za lek.
Uz zahtev za laboratorijsku kontrolu kvaliteta leka dostaviti ALIMS-u: uzorak serije leka,
sertifikat analize (CoA) za tu seriju leka, referentni standardi sa sertifikatima i druga
dokumentacija, na zahtev ALIMS. Praksa proizvođača ukazuje da je potrebno:
1. Na kutiji navesti podate sa formalne kompletnosti, a ne inicijalno odobrene pri
registracij;
2. Na CoA navesi podatke iz „shelf life”, a ne „release”sertiikata;
3. Zahtev za analizu, CoA i batch release sertifikatu treba da imaju istu veličinu serije;
4. Dostavi i placebo za analizirani uzorak kao i odgovarajuću dokumentacija za
placebo;
5. Dostaviti nekorišćen referentni standard i dokaz da je ispoštovan hladni lanac po
potrebi;
6. Kvalitet papira za štampanje uputstava za lek mora biti 50 g/m 2 ± 2% (GMP
smernice);
7. Ukoliko se dostavljaju dodatni uzorci na zahtev ALIMS mora se korigovati veličina
serije na Zahtevu za analizu, CoA i batch release sertifikatu.
Količine uzoraka lekova za laboratorijsku kontrolu koje dostavlja klijent date su na
sajtu ALIMS. Veličina i dostavljanje uzorka imunoloških lekova (vakcine, serumi, toksini,
alergeni) nije predmet ovog sažetka.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Drug manufacturers practice on meeting regulatory requirements for release of drug the first batch on the market in the Republic of Serbia, Praksa proizvođača lekova o ispunjenju regulatornih zahteva za puštanje prve serije leka u promet u Republici Srbiji",
volume = "72",
number = "4 suplement",
pages = "S528-S529",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4596"
}

Janković, G., Bekčić, S.,& Marinković, V.. (2022). Drug manufacturers practice on meeting regulatory requirements for release of drug the first batch on the market in the Republic of Serbia. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S528-S529.
https://hdl.handle.net/21.15107/rcub_farfar_4596

Janković G, Bekčić S, Marinković V. Drug manufacturers practice on meeting regulatory requirements for release of drug the first batch on the market in the Republic of Serbia. in Arhiv za farmaciju. 2022;72(4 suplement):S528-S529.
https://hdl.handle.net/21.15107/rcub_farfar_4596 .

Janković, Goran, Bekčić, Stana, Marinković, Valentina, "Drug manufacturers practice on meeting regulatory requirements for release of drug the first batch on the market in the Republic of Serbia" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S528-S529,
https://hdl.handle.net/21.15107/rcub_farfar_4596 .

TY  - CONF
AU  - Zimonjić, Ivana
AU  - Marinković, Valentina
AU  - Odalović, Marina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4543
AB  - Following challenges in the global environment, technologies in pharmaceutical care,
pressures to performance and timelines, community pharmacists are facing with impact of
adverse healthcare outcomes on their health and wellbeing, described in literature as second
victims phenomenon (1, 2). The aim of this paper is review of the national regulations in
protection of pharmacists in traumatic situations during the healthcare. From January 2022
to May 2022, the websites of the Ministry of Health, the Pharmaceutical Chamber, the
Paragraph, and the Legal Information System were searched using the keywords: patient
safety, healthcare workers safety, regulations, pharmacists. The results showed that
regulations protect patients, while healthcare workers, as second victims, are not protected.
Patient safety is regulated through Law on Health Care, Law on Health Documentation and
Records in Health, Ordinance on reporting, collecting, and monitoring adverse reactions to
medical devices. The protection of healthcare workers is regulated from the aspect of
working conditions, including interpersonal relations, through the Law on Safety and Health
at Work, Law on Prevention of Abuse, Ordinance on Internship and Professional Exam of
Health Workers and Associates, GPP Guide and Ethical Code of Pharmacists of Serbia. On the
website of the Pharmaceutical Chamber, there is a section “Report violence”, which allows to
fill the Questionnaire on violence against healthcare workers. After considering all the
aspects, it is conluded that the protection of pharmacists and other healthcare workers in
this context is not regulated, phenomenon is new and there is a room for discussion in
adopting future regulations.
AB  - Usled globalnih promena, učešća novih tehnologija, pritisaka vezanih za učinak i
vremenske okvire, farmaceuti u javnim apotekama se suočavaju sa uticajem neželjenih
ishoda farmaceutske zdravstvene zaštite na lično zdravlje i psihičko blagostanje, što se u
literaturi opisuje kao fenomen sekundarnih žrtava (1, 2). Cilj ovog rada je pregled regulative
Republike Srbije radi sagledavanja propisa koji uređuju zaštitu farmaceuta u situacijama
nastalim kao posledica incidenta pri pružanju zdravstvene zaštite. U periodu januar 2022. -
maj 2022. pretraživani su sajtovi: Ministarstva zdravlja, Farmaceutske komore, Paragrafa i
Pravno informacionog sistema, po ključnim rečima: bezbednost pacijenata, bezbednost
zdravstvenih radnika, regulativa, farmaceuti. Rezultati pretrage su pokazali da propisi štite
pacijente, dok zdravstveni radnici kao sekundarne žrtve nisu pravno zaštićeni. Bezbednost
pacijenata regulisana je kroz: Zakon o zdravstvenoj zaštiti, Zakon o zdravstvenoj
dokumentaciji i evidencijama u oblasti zdravstva, Pravilnik o načinu prijavljivanja,
prikupljanja i praćenja neželjenih reakcija na medicinska sredstva. Zaštita zdravstvenih
radnika regulisana je iz aspekta uslova na radu, uključujući i međuljudske odnose, a kroz:
Zakon o bezbednosti i zdravlju na radu, Zakon o sprečavanju zlostavljanja, Pravilnik o
pripravničkom stažu i stručnom ispitu zdravstvenih radnika i saradnika, Vodič DAP i Etički
kodeks farmaceuta Srbije. Na sajtu Farmaceutske komore Srbije, postoji sekcija pod nazivom
„Prijavi nasilje“ koja omogućava i popunjavanje Upitnika o nasilju nad zdravstvenim
radnicima u Srbiji. Kritičkim sagledavanjem iz više aspekata, zaključeno je da oblast zaštite
farmaceuta i drugih zdravstvenih radnika u ovom kontekstu nije detaljno regulisana, da je
fenomen u našoj regulativi nov i da postoji prostor za diskusiju prilikom donošenja buduće
regulative.
PB  - Savez farmaceutskih udruženja Srbije (SFUS)
C3  - Arhiv za farmaciju
T1  - Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists
T1  - Pregled legislative republike srbije u oblasti fenomena sekundarnih žrtava kod farmaceuta zaposlenih u javnim apotekama
VL  - 72
IS  - 4 suplement
SP  - S331
EP  - S332
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4543
ER  - 

@conference{
author = "Zimonjić, Ivana and Marinković, Valentina and Odalović, Marina",
year = "2022",
abstract = "Following challenges in the global environment, technologies in pharmaceutical care,
pressures to performance and timelines, community pharmacists are facing with impact of
adverse healthcare outcomes on their health and wellbeing, described in literature as second
victims phenomenon (1, 2). The aim of this paper is review of the national regulations in
protection of pharmacists in traumatic situations during the healthcare. From January 2022
to May 2022, the websites of the Ministry of Health, the Pharmaceutical Chamber, the
Paragraph, and the Legal Information System were searched using the keywords: patient
safety, healthcare workers safety, regulations, pharmacists. The results showed that
regulations protect patients, while healthcare workers, as second victims, are not protected.
Patient safety is regulated through Law on Health Care, Law on Health Documentation and
Records in Health, Ordinance on reporting, collecting, and monitoring adverse reactions to
medical devices. The protection of healthcare workers is regulated from the aspect of
working conditions, including interpersonal relations, through the Law on Safety and Health
at Work, Law on Prevention of Abuse, Ordinance on Internship and Professional Exam of
Health Workers and Associates, GPP Guide and Ethical Code of Pharmacists of Serbia. On the
website of the Pharmaceutical Chamber, there is a section “Report violence”, which allows to
fill the Questionnaire on violence against healthcare workers. After considering all the
aspects, it is conluded that the protection of pharmacists and other healthcare workers in
this context is not regulated, phenomenon is new and there is a room for discussion in
adopting future regulations., Usled globalnih promena, učešća novih tehnologija, pritisaka vezanih za učinak i
vremenske okvire, farmaceuti u javnim apotekama se suočavaju sa uticajem neželjenih
ishoda farmaceutske zdravstvene zaštite na lično zdravlje i psihičko blagostanje, što se u
literaturi opisuje kao fenomen sekundarnih žrtava (1, 2). Cilj ovog rada je pregled regulative
Republike Srbije radi sagledavanja propisa koji uređuju zaštitu farmaceuta u situacijama
nastalim kao posledica incidenta pri pružanju zdravstvene zaštite. U periodu januar 2022. -
maj 2022. pretraživani su sajtovi: Ministarstva zdravlja, Farmaceutske komore, Paragrafa i
Pravno informacionog sistema, po ključnim rečima: bezbednost pacijenata, bezbednost
zdravstvenih radnika, regulativa, farmaceuti. Rezultati pretrage su pokazali da propisi štite
pacijente, dok zdravstveni radnici kao sekundarne žrtve nisu pravno zaštićeni. Bezbednost
pacijenata regulisana je kroz: Zakon o zdravstvenoj zaštiti, Zakon o zdravstvenoj
dokumentaciji i evidencijama u oblasti zdravstva, Pravilnik o načinu prijavljivanja,
prikupljanja i praćenja neželjenih reakcija na medicinska sredstva. Zaštita zdravstvenih
radnika regulisana je iz aspekta uslova na radu, uključujući i međuljudske odnose, a kroz:
Zakon o bezbednosti i zdravlju na radu, Zakon o sprečavanju zlostavljanja, Pravilnik o
pripravničkom stažu i stručnom ispitu zdravstvenih radnika i saradnika, Vodič DAP i Etički
kodeks farmaceuta Srbije. Na sajtu Farmaceutske komore Srbije, postoji sekcija pod nazivom
„Prijavi nasilje“ koja omogućava i popunjavanje Upitnika o nasilju nad zdravstvenim
radnicima u Srbiji. Kritičkim sagledavanjem iz više aspekata, zaključeno je da oblast zaštite
farmaceuta i drugih zdravstvenih radnika u ovom kontekstu nije detaljno regulisana, da je
fenomen u našoj regulativi nov i da postoji prostor za diskusiju prilikom donošenja buduće
regulative.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists, Pregled legislative republike srbije u oblasti fenomena sekundarnih žrtava kod farmaceuta zaposlenih u javnim apotekama",
volume = "72",
number = "4 suplement",
pages = "S331-S332",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4543"
}

Zimonjić, I., Marinković, V.,& Odalović, M.. (2022). Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists. in Arhiv za farmaciju
Savez farmaceutskih udruženja Srbije (SFUS)., 72(4 suplement), S331-S332.
https://hdl.handle.net/21.15107/rcub_farfar_4543

Zimonjić I, Marinković V, Odalović M. Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists. in Arhiv za farmaciju. 2022;72(4 suplement):S331-S332.
https://hdl.handle.net/21.15107/rcub_farfar_4543 .

Zimonjić, Ivana, Marinković, Valentina, Odalović, Marina, "Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists" in Arhiv za farmaciju, 72, no. 4 suplement (2022):S331-S332,
https://hdl.handle.net/21.15107/rcub_farfar_4543 .

TY  - CHAP
AU  - Marinković, Valentina
AU  - Odalović, Marina
AU  - Tadić, Ivana
AU  - Krajnović, Dušanka
AU  - Mandić, Irina
AU  - Rogers, Heather
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4065
AB  - This chapter is divided into four sections. The first section introduces the concept of person-centred care within pharmaceutical care delivery and provides a historical context. The second section focuses on the professionals and explores the role of person-centred pharmaceutical care as part of multi-disciplinary health services delivery teams. The third section focuses on the patient and describes the role of health literacy in the implementation of person-centred pharmaceutical care. The last section examines E-pharmacy services and the implementation of telepharmacy with implications for person-centred care.
PB  - Springer Science and Business Media Deutschland GmbH
T2  - Intelligent Systems Reference Library
T1  - Person-Centred Care Interventions in Pharmaceutical Care
VL  - 205
SP  - 53
EP  - 68
DO  - 10.1007/978-3-030-79353-1_4
DO  - 2-s2.0-85125648730
ER  - 

@inbook{
author = "Marinković, Valentina and Odalović, Marina and Tadić, Ivana and Krajnović, Dušanka and Mandić, Irina and Rogers, Heather",
year = "2022",
abstract = "This chapter is divided into four sections. The first section introduces the concept of person-centred care within pharmaceutical care delivery and provides a historical context. The second section focuses on the professionals and explores the role of person-centred pharmaceutical care as part of multi-disciplinary health services delivery teams. The third section focuses on the patient and describes the role of health literacy in the implementation of person-centred pharmaceutical care. The last section examines E-pharmacy services and the implementation of telepharmacy with implications for person-centred care.",
publisher = "Springer Science and Business Media Deutschland GmbH",
journal = "Intelligent Systems Reference Library",
booktitle = "Person-Centred Care Interventions in Pharmaceutical Care",
volume = "205",
pages = "53-68",
doi = "10.1007/978-3-030-79353-1_4, 2-s2.0-85125648730"
}

Marinković, V., Odalović, M., Tadić, I., Krajnović, D., Mandić, I.,& Rogers, H.. (2022). Person-Centred Care Interventions in Pharmaceutical Care. in Intelligent Systems Reference Library
Springer Science and Business Media Deutschland GmbH., 205, 53-68.
https://doi.org/10.1007/978-3-030-79353-1_4

Marinković V, Odalović M, Tadić I, Krajnović D, Mandić I, Rogers H. Person-Centred Care Interventions in Pharmaceutical Care. in Intelligent Systems Reference Library. 2022;205:53-68.
doi:10.1007/978-3-030-79353-1_4 .

Marinković, Valentina, Odalović, Marina, Tadić, Ivana, Krajnović, Dušanka, Mandić, Irina, Rogers, Heather, "Person-Centred Care Interventions in Pharmaceutical Care" in Intelligent Systems Reference Library, 205 (2022):53-68,
https://doi.org/10.1007/978-3-030-79353-1_4 . .

TY  - CONF
AU  - Golić Jelić, Ana
AU  - Tasić, Ljiljana
AU  - Marinković, Valentina
AU  - Krajnović, Dušanka
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4012
AB  - Introduction
The process of transformation of pharmacy is closely related to the professional development of pharmacists, with the aim of increasing their competencies and performance. The biggest changes in this process are related to the education of pharmacists, both through undergraduate teaching and through lifelong learning, which includes learning through practice and continuing education, which is especially important for young pharmacists. 
The aim of the research was to identify the most common challenges and problems faced by pharmacists and preceptors during professional practice through a systematic review and meta-synthesis. 
Methods
The research included a systematic review (PRISMA method) and meta-synthesis of selected publications (6 of the initial 133) for the period from 2006 to 2020. The included publications were considering the development and evaluation of professional development programs for pharmacists and preceptors; challenges and problems faced by pharmacists in these programs. The quality ranking of 6 selected publications was performed according to the GRADE methodology. Further systematic search of data from selected publications was performed by meta-synthesis, which included the extraction of important determinants, and afterwards the thematic analysis in identifying the characteristics of the study, descriptive and analytical topics, which provided the basis for meta-synthesis of de novo topics. 
Results
Six publications were selected (by the PRISMA method) and analyzed. Assessed quality of three studies was high, two were assessed as moderate, and one study had low quality. The publications were studied through three phases as a part of meta-synthesis. Phase 1 showed the difference in the type and characteristics of the examined population. In Phase 2, two descriptive topics of importance were identified: (a) development and evaluation of preceptor development programs and (b) outcomes of preceptor development programs. The results of Phase 3 provided three major analytical topics for the preceptor development programs in the future that pharmacists and preceptors face: (a) challenges, (b) problems, and (c) critical thinking skills. 
Conclusions
Demands for increasing the performance of pharmacists are directly related to the role of pharmacists in the modern age, where they are expected to have a range of competencies, skills and abilities in a real work environment. Critical thinking skills are indispensable in the daily practice of pharmacists, and not enough attention has been paid to them as part of professional development programs for pharmacists and preceptors. This conclusion was revealed by a qualitative method, systematic review and meta-synthesis.
C3  - Konkurs za izbor najboljih naučno-istraživačkih radova studenata doktorskih akademskih studija
T1  - Systematic review and meta-synthesis - challenges and problems during professional development of pharmacy preceptors
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4012
ER  - 

@conference{
author = "Golić Jelić, Ana and Tasić, Ljiljana and Marinković, Valentina and Krajnović, Dušanka",
year = "2021",
abstract = "Introduction
The process of transformation of pharmacy is closely related to the professional development of pharmacists, with the aim of increasing their competencies and performance. The biggest changes in this process are related to the education of pharmacists, both through undergraduate teaching and through lifelong learning, which includes learning through practice and continuing education, which is especially important for young pharmacists. 
The aim of the research was to identify the most common challenges and problems faced by pharmacists and preceptors during professional practice through a systematic review and meta-synthesis. 
Methods
The research included a systematic review (PRISMA method) and meta-synthesis of selected publications (6 of the initial 133) for the period from 2006 to 2020. The included publications were considering the development and evaluation of professional development programs for pharmacists and preceptors; challenges and problems faced by pharmacists in these programs. The quality ranking of 6 selected publications was performed according to the GRADE methodology. Further systematic search of data from selected publications was performed by meta-synthesis, which included the extraction of important determinants, and afterwards the thematic analysis in identifying the characteristics of the study, descriptive and analytical topics, which provided the basis for meta-synthesis of de novo topics. 
Results
Six publications were selected (by the PRISMA method) and analyzed. Assessed quality of three studies was high, two were assessed as moderate, and one study had low quality. The publications were studied through three phases as a part of meta-synthesis. Phase 1 showed the difference in the type and characteristics of the examined population. In Phase 2, two descriptive topics of importance were identified: (a) development and evaluation of preceptor development programs and (b) outcomes of preceptor development programs. The results of Phase 3 provided three major analytical topics for the preceptor development programs in the future that pharmacists and preceptors face: (a) challenges, (b) problems, and (c) critical thinking skills. 
Conclusions
Demands for increasing the performance of pharmacists are directly related to the role of pharmacists in the modern age, where they are expected to have a range of competencies, skills and abilities in a real work environment. Critical thinking skills are indispensable in the daily practice of pharmacists, and not enough attention has been paid to them as part of professional development programs for pharmacists and preceptors. This conclusion was revealed by a qualitative method, systematic review and meta-synthesis.",
journal = "Konkurs za izbor najboljih naučno-istraživačkih radova studenata doktorskih akademskih studija",
title = "Systematic review and meta-synthesis - challenges and problems during professional development of pharmacy preceptors",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4012"
}

Golić Jelić, A., Tasić, L., Marinković, V.,& Krajnović, D.. (2021). Systematic review and meta-synthesis - challenges and problems during professional development of pharmacy preceptors. in Konkurs za izbor najboljih naučno-istraživačkih radova studenata doktorskih akademskih studija.
https://hdl.handle.net/21.15107/rcub_farfar_4012

Golić Jelić A, Tasić L, Marinković V, Krajnović D. Systematic review and meta-synthesis - challenges and problems during professional development of pharmacy preceptors. in Konkurs za izbor najboljih naučno-istraživačkih radova studenata doktorskih akademskih studija. 2021;.
https://hdl.handle.net/21.15107/rcub_farfar_4012 .

Golić Jelić, Ana, Tasić, Ljiljana, Marinković, Valentina, Krajnović, Dušanka, "Systematic review and meta-synthesis - challenges and problems during professional development of pharmacy preceptors" in Konkurs za izbor najboljih naučno-istraživačkih radova studenata doktorskih akademskih studija (2021),
https://hdl.handle.net/21.15107/rcub_farfar_4012 .

TY  - CONF
AU  - Stević, Ivana
AU  - Jakšić, Vukosava
AU  - Marinković, Valentina
AU  - Krajnović, Dušanka
AU  - Milošević-Georgiev, Andrijana
AU  - Lakić, Dragana
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4717
PB  - Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd
C3  - JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /
T1  - Ispitivanje spremnosti građana Republike Srbije za plaćanje usluge vakcinacije protiv COVID-19 koju bi sprovodili farmaceuti
T1  - Willingness to pay survey on the citizens of the Republic of Serbia for the vaccination against COVID-19 which would be performed by pharmacists
SP  - 319
EP  - 322
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4717
ER  - 

@conference{
author = "Stević, Ivana and Jakšić, Vukosava and Marinković, Valentina and Krajnović, Dušanka and Milošević-Georgiev, Andrijana and Lakić, Dragana",
year = "2021",
publisher = "Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd",
journal = "JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /",
title = "Ispitivanje spremnosti građana Republike Srbije za plaćanje usluge vakcinacije protiv COVID-19 koju bi sprovodili farmaceuti, Willingness to pay survey on the citizens of the Republic of Serbia for the vaccination against COVID-19 which would be performed by pharmacists",
pages = "319-322",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4717"
}

Stević, I., Jakšić, V., Marinković, V., Krajnović, D., Milošević-Georgiev, A.,& Lakić, D.. (2021). Ispitivanje spremnosti građana Republike Srbije za plaćanje usluge vakcinacije protiv COVID-19 koju bi sprovodili farmaceuti. in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /
Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd., 319-322.
https://hdl.handle.net/21.15107/rcub_farfar_4717

Stević I, Jakšić V, Marinković V, Krajnović D, Milošević-Georgiev A, Lakić D. Ispitivanje spremnosti građana Republike Srbije za plaćanje usluge vakcinacije protiv COVID-19 koju bi sprovodili farmaceuti. in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /. 2021;:319-322.
https://hdl.handle.net/21.15107/rcub_farfar_4717 .

Stević, Ivana, Jakšić, Vukosava, Marinković, Valentina, Krajnović, Dušanka, Milošević-Georgiev, Andrijana, Lakić, Dragana, "Ispitivanje spremnosti građana Republike Srbije za plaćanje usluge vakcinacije protiv COVID-19 koju bi sprovodili farmaceuti" in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata / (2021):319-322,
https://hdl.handle.net/21.15107/rcub_farfar_4717 .

TY  - CONF
AU  - Marinković, Anđela
AU  - Milošević-Georgiev, Andrijana
AU  - Marinković, Valentina
AU  - Stević, Ivana
AU  - Petković, Katarina
AU  - Krajnović, Dušanka
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4712
PB  - Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd
C3  - JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /
T1  - Spremnost opšte populacije na vakcinaciju protiv COVID-19
T1  - Readiness of the general population for vaccination against COVID-19
SP  - 47
EP  - 49
UR  - https://hdl.handle.net/21.15107/rcub_farfar_4712
ER  - 

@conference{
author = "Marinković, Anđela and Milošević-Georgiev, Andrijana and Marinković, Valentina and Stević, Ivana and Petković, Katarina and Krajnović, Dušanka",
year = "2021",
publisher = "Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd",
journal = "JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /",
title = "Spremnost opšte populacije na vakcinaciju protiv COVID-19, Readiness of the general population for vaccination against COVID-19",
pages = "47-49",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4712"
}

Marinković, A., Milošević-Georgiev, A., Marinković, V., Stević, I., Petković, K.,& Krajnović, D.. (2021). Spremnost opšte populacije na vakcinaciju protiv COVID-19. in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /
Sekcija za socijalnu medicinu SLD-a, Džordža Vašingtona 19, Beograd., 47-49.
https://hdl.handle.net/21.15107/rcub_farfar_4712

Marinković A, Milošević-Georgiev A, Marinković V, Stević I, Petković K, Krajnović D. Spremnost opšte populacije na vakcinaciju protiv COVID-19. in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata /. 2021;:47-49.
https://hdl.handle.net/21.15107/rcub_farfar_4712 .

Marinković, Anđela, Milošević-Georgiev, Andrijana, Marinković, Valentina, Stević, Ivana, Petković, Katarina, Krajnović, Dušanka, "Spremnost opšte populacije na vakcinaciju protiv COVID-19" in JAVNO ZDRAVLJE:
ZAŠTITA I UNAPREĐENJE ZDRAVLJA
STANOVNIŠTVA
/knjiga apstrakata / (2021):47-49,
https://hdl.handle.net/21.15107/rcub_farfar_4712 .

TY  - CONF
AU  - Šesto, Sofija
AU  - Tadić, Ivana
AU  - Marinković, Valentina
AU  - Odalović, Marina
AU  - Tasić, L.
AU  - Brkić, Jovana
AU  - Fialova, Daniela
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4356
PB  - Springer
C3  - International Journal of Clinical Pharmacy
T1  - Self-reported medication adherence in older patients
VL  - 43
IS  - 3
SP  - 814
EP  - 815
DO  - 10.1007/s11096-021-01279-2
ER  - 

@conference{
author = "Šesto, Sofija and Tadić, Ivana and Marinković, Valentina and Odalović, Marina and Tasić, L. and Brkić, Jovana and Fialova, Daniela",
year = "2021",
publisher = "Springer",
journal = "International Journal of Clinical Pharmacy",
title = "Self-reported medication adherence in older patients",
volume = "43",
number = "3",
pages = "814-815",
doi = "10.1007/s11096-021-01279-2"
}

Šesto, S., Tadić, I., Marinković, V., Odalović, M., Tasić, L., Brkić, J.,& Fialova, D.. (2021). Self-reported medication adherence in older patients. in International Journal of Clinical Pharmacy
Springer., 43(3), 814-815.
https://doi.org/10.1007/s11096-021-01279-2

Šesto S, Tadić I, Marinković V, Odalović M, Tasić L, Brkić J, Fialova D. Self-reported medication adherence in older patients. in International Journal of Clinical Pharmacy. 2021;43(3):814-815.
doi:10.1007/s11096-021-01279-2 .

Šesto, Sofija, Tadić, Ivana, Marinković, Valentina, Odalović, Marina, Tasić, L., Brkić, Jovana, Fialova, Daniela, "Self-reported medication adherence in older patients" in International Journal of Clinical Pharmacy, 43, no. 3 (2021):814-815,
https://doi.org/10.1007/s11096-021-01279-2 . .

TY  - CONF
AU  - Radović, Nenad
AU  - Tadić, Ivana
AU  - Marinković, Valentina
AU  - Odalović, Marina
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4355
PB  - Springer
C3  - International Journal of Clinical Pharmacy
T1  - Pharmacists' and physicians' attitudes about collaborative practice: challenges and opportunities for improving health outcomes in patients
VL  - 43
IS  - 3
SP  - 787
EP  - 787
DO  - 10.1007/s11096-021-01269-4
ER  - 

@conference{
author = "Radović, Nenad and Tadić, Ivana and Marinković, Valentina and Odalović, Marina",
year = "2021",
publisher = "Springer",
journal = "International Journal of Clinical Pharmacy",
title = "Pharmacists' and physicians' attitudes about collaborative practice: challenges and opportunities for improving health outcomes in patients",
volume = "43",
number = "3",
pages = "787-787",
doi = "10.1007/s11096-021-01269-4"
}

Radović, N., Tadić, I., Marinković, V.,& Odalović, M.. (2021). Pharmacists' and physicians' attitudes about collaborative practice: challenges and opportunities for improving health outcomes in patients. in International Journal of Clinical Pharmacy
Springer., 43(3), 787-787.
https://doi.org/10.1007/s11096-021-01269-4

Radović N, Tadić I, Marinković V, Odalović M. Pharmacists' and physicians' attitudes about collaborative practice: challenges and opportunities for improving health outcomes in patients. in International Journal of Clinical Pharmacy. 2021;43(3):787-787.
doi:10.1007/s11096-021-01269-4 .

Radović, Nenad, Tadić, Ivana, Marinković, Valentina, Odalović, Marina, "Pharmacists' and physicians' attitudes about collaborative practice: challenges and opportunities for improving health outcomes in patients" in International Journal of Clinical Pharmacy, 43, no. 3 (2021):787-787,
https://doi.org/10.1007/s11096-021-01269-4 . .

TY  - JOUR
AU  - Golić-Jelić, Ana
AU  - Tasić, Ljiljana
AU  - Škrbić, Ranko
AU  - Marinković, Valentina
AU  - Stoisavljević Šatara, Svjetlana
AU  - Stojaković, Nataša
AU  - Marković Peković, Vanda
AU  - Godman, Brian
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3937
AB  - Background: Pharmacists are often the first healthcare professionals that patients contact with their illnesses and requests for medical information, which is enhanced following the recent COVID-19 pandemic. Community pharmacists are expected and required to possess a broad spectrum of knowledge and skills. Self-assessment of these competencies is needed for their self-improvement. Purpose of the study: To assess pharmacists’ clinical knowledge and practice in the safe use of contraceptives, and to compare the scores obtained by external observation with pharmacists’ self-assessment of their knowledge as well as investigate the significance of preceptorship experiences. Contraceptives was chosen as the subject area in view of high rates of abortions as a means of contraception in Bosnia and Herzegovina. Methods: A questionnaire approach was used. The questionnaire included the following: the first domain contained two case scenarios (safe use of contraceptives), which evaluated clinical knowledge, a second domain in which pharmacists self-assessed their knowledge to resolve cases from the first domain and a third domain that measured the demographics of pharmacists (including experience in preceptorship). Dispensing practice was evaluated in the second domain. The questionnaires were distributed to a convenient sample of 100 pharmacists at the Annual Meeting of Bosnia and Herzegovina Pharmacists. The results were presented as counts (%). The groups (preceptors and non-preceptors) were compared using Mann-Whitney U test, paired assessments were analyzed by Wilcoxon signed-rank test and Spearman’s correlation was used to assess the correlation between variables. Results: Of the 100 pharmacists invited to participate, 84 completed the questionnaire (84 % response rate). There was no agreement between pharmacists’ real knowledge (average score - case 1: 2.71, case 2: 3.3) and their self-assessment (average score - case 1: 3.77, case 2: 3.91). There was no statistically significant difference in the actual knowledge of pharmacists (experienced/non-experienced in precepting), while the difference in the self-assessment was significant between these two groups. Conclusion: Pharmacists appear to overrate themselves, which leads to self-enhancement bias, in which the experience in precepting has some influence. Pharmacists’ capability in performing an objective self-assessment of their clinical knowledge needs to be carefully studied in the future to fully benefit patients.
PB  - BioMed Central Ltd
T2  - BMC Medical Education
T1  - Pharmacists’ clinical knowledge and practice in the safe use of contraceptives: real knowledge vs. self-perception and the implications
VL  - 21
IS  - 1
DO  - 10.1186/s12909-021-02864-9
ER  - 

@article{
author = "Golić-Jelić, Ana and Tasić, Ljiljana and Škrbić, Ranko and Marinković, Valentina and Stoisavljević Šatara, Svjetlana and Stojaković, Nataša and Marković Peković, Vanda and Godman, Brian",
year = "2021",
abstract = "Background: Pharmacists are often the first healthcare professionals that patients contact with their illnesses and requests for medical information, which is enhanced following the recent COVID-19 pandemic. Community pharmacists are expected and required to possess a broad spectrum of knowledge and skills. Self-assessment of these competencies is needed for their self-improvement. Purpose of the study: To assess pharmacists’ clinical knowledge and practice in the safe use of contraceptives, and to compare the scores obtained by external observation with pharmacists’ self-assessment of their knowledge as well as investigate the significance of preceptorship experiences. Contraceptives was chosen as the subject area in view of high rates of abortions as a means of contraception in Bosnia and Herzegovina. Methods: A questionnaire approach was used. The questionnaire included the following: the first domain contained two case scenarios (safe use of contraceptives), which evaluated clinical knowledge, a second domain in which pharmacists self-assessed their knowledge to resolve cases from the first domain and a third domain that measured the demographics of pharmacists (including experience in preceptorship). Dispensing practice was evaluated in the second domain. The questionnaires were distributed to a convenient sample of 100 pharmacists at the Annual Meeting of Bosnia and Herzegovina Pharmacists. The results were presented as counts (%). The groups (preceptors and non-preceptors) were compared using Mann-Whitney U test, paired assessments were analyzed by Wilcoxon signed-rank test and Spearman’s correlation was used to assess the correlation between variables. Results: Of the 100 pharmacists invited to participate, 84 completed the questionnaire (84 % response rate). There was no agreement between pharmacists’ real knowledge (average score - case 1: 2.71, case 2: 3.3) and their self-assessment (average score - case 1: 3.77, case 2: 3.91). There was no statistically significant difference in the actual knowledge of pharmacists (experienced/non-experienced in precepting), while the difference in the self-assessment was significant between these two groups. Conclusion: Pharmacists appear to overrate themselves, which leads to self-enhancement bias, in which the experience in precepting has some influence. Pharmacists’ capability in performing an objective self-assessment of their clinical knowledge needs to be carefully studied in the future to fully benefit patients.",
publisher = "BioMed Central Ltd",
journal = "BMC Medical Education",
title = "Pharmacists’ clinical knowledge and practice in the safe use of contraceptives: real knowledge vs. self-perception and the implications",
volume = "21",
number = "1",
doi = "10.1186/s12909-021-02864-9"
}

Golić-Jelić, A., Tasić, L., Škrbić, R., Marinković, V., Stoisavljević Šatara, S., Stojaković, N., Marković Peković, V.,& Godman, B.. (2021). Pharmacists’ clinical knowledge and practice in the safe use of contraceptives: real knowledge vs. self-perception and the implications. in BMC Medical Education
BioMed Central Ltd., 21(1).
https://doi.org/10.1186/s12909-021-02864-9

Golić-Jelić A, Tasić L, Škrbić R, Marinković V, Stoisavljević Šatara S, Stojaković N, Marković Peković V, Godman B. Pharmacists’ clinical knowledge and practice in the safe use of contraceptives: real knowledge vs. self-perception and the implications. in BMC Medical Education. 2021;21(1).
doi:10.1186/s12909-021-02864-9 .

Golić-Jelić, Ana, Tasić, Ljiljana, Škrbić, Ranko, Marinković, Valentina, Stoisavljević Šatara, Svjetlana, Stojaković, Nataša, Marković Peković, Vanda, Godman, Brian, "Pharmacists’ clinical knowledge and practice in the safe use of contraceptives: real knowledge vs. self-perception and the implications" in BMC Medical Education, 21, no. 1 (2021),
https://doi.org/10.1186/s12909-021-02864-9 . .

TY  - JOUR
AU  - Ilić, Velibor
AU  - Tasić, Ljiljana
AU  - Marinković, Valentina
PY  - 2021
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3798
AB  - Background: Population aging is taking place at the highest historical rates, while growing needs for healthcare by the elderly put added and immense pressure predominantly on the primary care. Higher level of interprofessional collaboration is expected to improve healthcare system performance and to provide adequate delivery of healthcare for the elderly. This was the main driver for implementing the interprofessional collaborative models by many countries. However, these models need to be patient-centered and more focused on “what matters” to patient. This study aims to identify the attitudes of the elderly people (65+) towards interprofessional collaboration (IPC), namely collaborative pharmacy practice (CPP). Methods: A cross-sectional study was carried out in Serbia from May 2017 to July 2017, taking place in five Geriatric Centers. A total of 187 men and women (average age 76.2 years), were interviewed using a structured questionnaire. Results: Respondents noted the insufficient visibility of the elderly and insufficient informing as the biggest problems faced by the elderly within the system of health and social care. The significant difference by gender and education was found in several questions. However, respondents believed that the efficiency of the healthcare system would significantly increase if there were closer cooperation and coordination between doctors, pharmacists and other healthcare workers. Conclusion: The lack of collaborative pharmacy practice represents a significant unused potential for improving healthcare for the elderly considerably, which under the conditions of limited resources may stipulate organizational changes or corrections. © 2021, Association of Pharmaceutical Teachers of India. All rights reserved.
PB  - Association of Pharmaceutical Teachers of India
T2  - Indian Journal of Pharmaceutical Education and Research
T1  - Research on the attitudes of the elderly towards interprofessional cooperation and collaborative pharmacy practices: Cross-sectional study in Serbia
VL  - 55
IS  - 1
SP  - 276
EP  - 287
DO  - 10.5530/ijper.55.1.31
ER  - 

@article{
author = "Ilić, Velibor and Tasić, Ljiljana and Marinković, Valentina",
year = "2021",
abstract = "Background: Population aging is taking place at the highest historical rates, while growing needs for healthcare by the elderly put added and immense pressure predominantly on the primary care. Higher level of interprofessional collaboration is expected to improve healthcare system performance and to provide adequate delivery of healthcare for the elderly. This was the main driver for implementing the interprofessional collaborative models by many countries. However, these models need to be patient-centered and more focused on “what matters” to patient. This study aims to identify the attitudes of the elderly people (65+) towards interprofessional collaboration (IPC), namely collaborative pharmacy practice (CPP). Methods: A cross-sectional study was carried out in Serbia from May 2017 to July 2017, taking place in five Geriatric Centers. A total of 187 men and women (average age 76.2 years), were interviewed using a structured questionnaire. Results: Respondents noted the insufficient visibility of the elderly and insufficient informing as the biggest problems faced by the elderly within the system of health and social care. The significant difference by gender and education was found in several questions. However, respondents believed that the efficiency of the healthcare system would significantly increase if there were closer cooperation and coordination between doctors, pharmacists and other healthcare workers. Conclusion: The lack of collaborative pharmacy practice represents a significant unused potential for improving healthcare for the elderly considerably, which under the conditions of limited resources may stipulate organizational changes or corrections. © 2021, Association of Pharmaceutical Teachers of India. All rights reserved.",
publisher = "Association of Pharmaceutical Teachers of India",
journal = "Indian Journal of Pharmaceutical Education and Research",
title = "Research on the attitudes of the elderly towards interprofessional cooperation and collaborative pharmacy practices: Cross-sectional study in Serbia",
volume = "55",
number = "1",
pages = "276-287",
doi = "10.5530/ijper.55.1.31"
}

Ilić, V., Tasić, L.,& Marinković, V.. (2021). Research on the attitudes of the elderly towards interprofessional cooperation and collaborative pharmacy practices: Cross-sectional study in Serbia. in Indian Journal of Pharmaceutical Education and Research
Association of Pharmaceutical Teachers of India., 55(1), 276-287.
https://doi.org/10.5530/ijper.55.1.31

Ilić V, Tasić L, Marinković V. Research on the attitudes of the elderly towards interprofessional cooperation and collaborative pharmacy practices: Cross-sectional study in Serbia. in Indian Journal of Pharmaceutical Education and Research. 2021;55(1):276-287.
doi:10.5530/ijper.55.1.31 .

Ilić, Velibor, Tasić, Ljiljana, Marinković, Valentina, "Research on the attitudes of the elderly towards interprofessional cooperation and collaborative pharmacy practices: Cross-sectional study in Serbia" in Indian Journal of Pharmaceutical Education and Research, 55, no. 1 (2021):276-287,
https://doi.org/10.5530/ijper.55.1.31 . .

TY  - JOUR
AU  - Marinković, Valentina
AU  - Heine, Ina
AU  - Milošević-Georgiev, Andrijana
AU  - Schmitt, Robert
PY  - 2020
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4710
AB  - Purpose: In this paper, a practical framework is presented for the successful integration of buyers and
contract organizations based on the Critical Incident Technique (CIT).
Methodology: The initial pool of situations was developed inductively according to qualitative data
provided by ten experts in the field of outsourcing in pharmaceutical supply chain. Another group of
experts evaluated these situations regarding to their degree of realism as well as relevance and allocated
them to the five constructs (1) employee competence, (2) management commitment, (3) communication
between organizations, (4) organizational culture, and (5) regulatory framework.
Findings: The findings of the study show that communication appears to be the most frequent reason
while regulatory framework seems to be the last frequent reason for critical incidents during outsourcing.
Contract giver and service provide show diverging perceptions about the situations’ degree of realism and
relevance. Analysis of the interrater agreement shows that the allocation to a single construct is a challenge
due to the critical incidents’ complexity and multidimensionality.
Originality: The critical incidents database and the presented framework serve as preventive behavioral-based
quality management for the pharmaceutical supply chain.
PB  - Universitat Politecnica de Catalunya
T2  - Journal of Industrial Engineering and Management
T1  - Critical Incidents of Outsourcing Processes in Pharmaceutical Supply Chain: A Mixed-Methods Approach
VL  - 13
IS  - 3
SP  - 495
EP  - 513
DO  - 10.3926/jiem.3085
ER  - 

@article{
author = "Marinković, Valentina and Heine, Ina and Milošević-Georgiev, Andrijana and Schmitt, Robert",
year = "2020",
abstract = "Purpose: In this paper, a practical framework is presented for the successful integration of buyers and
contract organizations based on the Critical Incident Technique (CIT).
Methodology: The initial pool of situations was developed inductively according to qualitative data
provided by ten experts in the field of outsourcing in pharmaceutical supply chain. Another group of
experts evaluated these situations regarding to their degree of realism as well as relevance and allocated
them to the five constructs (1) employee competence, (2) management commitment, (3) communication
between organizations, (4) organizational culture, and (5) regulatory framework.
Findings: The findings of the study show that communication appears to be the most frequent reason
while regulatory framework seems to be the last frequent reason for critical incidents during outsourcing.
Contract giver and service provide show diverging perceptions about the situations’ degree of realism and
relevance. Analysis of the interrater agreement shows that the allocation to a single construct is a challenge
due to the critical incidents’ complexity and multidimensionality.
Originality: The critical incidents database and the presented framework serve as preventive behavioral-based
quality management for the pharmaceutical supply chain.",
publisher = "Universitat Politecnica de Catalunya",
journal = "Journal of Industrial Engineering and Management",
title = "Critical Incidents of Outsourcing Processes in Pharmaceutical Supply Chain: A Mixed-Methods Approach",
volume = "13",
number = "3",
pages = "495-513",
doi = "10.3926/jiem.3085"
}

Marinković, V., Heine, I., Milošević-Georgiev, A.,& Schmitt, R.. (2020). Critical Incidents of Outsourcing Processes in Pharmaceutical Supply Chain: A Mixed-Methods Approach. in Journal of Industrial Engineering and Management
Universitat Politecnica de Catalunya., 13(3), 495-513.
https://doi.org/10.3926/jiem.3085

Marinković V, Heine I, Milošević-Georgiev A, Schmitt R. Critical Incidents of Outsourcing Processes in Pharmaceutical Supply Chain: A Mixed-Methods Approach. in Journal of Industrial Engineering and Management. 2020;13(3):495-513.
doi:10.3926/jiem.3085 .

Marinković, Valentina, Heine, Ina, Milošević-Georgiev, Andrijana, Schmitt, Robert, "Critical Incidents of Outsourcing Processes in Pharmaceutical Supply Chain: A Mixed-Methods Approach" in Journal of Industrial Engineering and Management, 13, no. 3 (2020):495-513,
https://doi.org/10.3926/jiem.3085 . .

TY  - JOUR
AU  - Lević, Marija
AU  - Krajnović, Dušanka
AU  - Marinković, Valentina
PY  - 2020
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3747
AB  - Genetic counselling is a complex process that helps people to understand and adopt medical, psychological and genetic aspects of the disease and enable them to make an appropriate decision. In this framework, we revisited all the existing models for decision-making and suggested their use in the process of genetic counselling, which may lead to more equitable and more favourable outcomes. Also, Donabedian's (Structure-Process-Outcome) model for the development of key performance indicators was applied to assess the quality in the process of genetic counselling. Quality indicators at SPO model in the process of genetic counselling were proposed. The social, economic and humanistic outcomes have also been identified. All defined quality indicators together represent a framework for monitoring, evaluation and continuous improvement of the process of genetic counselling. Although the new medical services of genetic counselling tend to be developed as a powerful multidisciplinary field, the implementation of quality management model will certainly help the development of collaborative practice.
AB  - Genetsko  savetovanje  je  složen  proces  koji  pomaže  ljudima  da  razumeju  i  prihvate  medicinske, psihološke i genetske aspekte bolesti, kao i da donesu odgovarajuću odluku u vezi sa njima. U  ovom  radu, revidirani su svi postojeći modeli za donošenje odluka i predložena je njihova upotreba u procesu genetskog savetovanja,  što  može  da  dovede  do  pravičnijih  i  povoljnijih  ishoda.  Za  procenu  kvaliteta  u  procesu  genetskog  savetovanja  primenjen  je  Donabedijanov  model  (Struktura–proces–ishod),  za  razvoj  ključnih pokazatelja performansi. Predloženi su pokazatelji kvaliteta na „Struktura–proces–ishod” modelu u procesu genetskog  savetovanja.  Takođe, utvrđeni su socijalni,  ekonomski  i  humanistički  ishodi.  Svi  definisani indikatori kvaliteta zajedno predstavljaju okvir za praćenje, procenu i kontinuirano unapređenje procesa genetskog  savetovanja.  Iako  se  nova  medicinska  usluga  genetskog  savetovanja  razvija, kao  snažno multidisciplinarno polje, primena modela upravljanja kvalitetom sigurno će   doprineti razvoju kolaborativne prakse.
PB  - University of Nis, Faculty of Medicine
T2  - Acta Facultatis Medicae Naissensis
T1  - Proposed models for genetic counseling: which quality indicators by donabedian's model are more feasible?
T1  - Predloženi modeli genetskog savetovanja: koji indikatori kvaliteta Donabedijanovog modela su primenljiviji?
VL  - 37
IS  - 3
SP  - 274
EP  - 285
DO  - 10.5937/afmnai2003274L
ER  - 

@article{
author = "Lević, Marija and Krajnović, Dušanka and Marinković, Valentina",
year = "2020",
abstract = "Genetic counselling is a complex process that helps people to understand and adopt medical, psychological and genetic aspects of the disease and enable them to make an appropriate decision. In this framework, we revisited all the existing models for decision-making and suggested their use in the process of genetic counselling, which may lead to more equitable and more favourable outcomes. Also, Donabedian's (Structure-Process-Outcome) model for the development of key performance indicators was applied to assess the quality in the process of genetic counselling. Quality indicators at SPO model in the process of genetic counselling were proposed. The social, economic and humanistic outcomes have also been identified. All defined quality indicators together represent a framework for monitoring, evaluation and continuous improvement of the process of genetic counselling. Although the new medical services of genetic counselling tend to be developed as a powerful multidisciplinary field, the implementation of quality management model will certainly help the development of collaborative practice., Genetsko  savetovanje  je  složen  proces  koji  pomaže  ljudima  da  razumeju  i  prihvate  medicinske, psihološke i genetske aspekte bolesti, kao i da donesu odgovarajuću odluku u vezi sa njima. U  ovom  radu, revidirani su svi postojeći modeli za donošenje odluka i predložena je njihova upotreba u procesu genetskog savetovanja,  što  može  da  dovede  do  pravičnijih  i  povoljnijih  ishoda.  Za  procenu  kvaliteta  u  procesu  genetskog  savetovanja  primenjen  je  Donabedijanov  model  (Struktura–proces–ishod),  za  razvoj  ključnih pokazatelja performansi. Predloženi su pokazatelji kvaliteta na „Struktura–proces–ishod” modelu u procesu genetskog  savetovanja.  Takođe, utvrđeni su socijalni,  ekonomski  i  humanistički  ishodi.  Svi  definisani indikatori kvaliteta zajedno predstavljaju okvir za praćenje, procenu i kontinuirano unapređenje procesa genetskog  savetovanja.  Iako  se  nova  medicinska  usluga  genetskog  savetovanja  razvija, kao  snažno multidisciplinarno polje, primena modela upravljanja kvalitetom sigurno će   doprineti razvoju kolaborativne prakse.",
publisher = "University of Nis, Faculty of Medicine",
journal = "Acta Facultatis Medicae Naissensis",
title = "Proposed models for genetic counseling: which quality indicators by donabedian's model are more feasible?, Predloženi modeli genetskog savetovanja: koji indikatori kvaliteta Donabedijanovog modela su primenljiviji?",
volume = "37",
number = "3",
pages = "274-285",
doi = "10.5937/afmnai2003274L"
}

Lević, M., Krajnović, D.,& Marinković, V.. (2020). Proposed models for genetic counseling: which quality indicators by donabedian's model are more feasible?. in Acta Facultatis Medicae Naissensis
University of Nis, Faculty of Medicine., 37(3), 274-285.
https://doi.org/10.5937/afmnai2003274L

Lević M, Krajnović D, Marinković V. Proposed models for genetic counseling: which quality indicators by donabedian's model are more feasible?. in Acta Facultatis Medicae Naissensis. 2020;37(3):274-285.
doi:10.5937/afmnai2003274L .

Lević, Marija, Krajnović, Dušanka, Marinković, Valentina, "Proposed models for genetic counseling: which quality indicators by donabedian's model are more feasible?" in Acta Facultatis Medicae Naissensis, 37, no. 3 (2020):274-285,
https://doi.org/10.5937/afmnai2003274L . .