TY  - CONF
AU  - Stojković, Tatjana
AU  - Rose, Olaf
AU  - Woltersdorf, Ronja
AU  - Marinković, Valentina
AU  - Manser, Tanja
AU  - Jaehde, Ulrich
PY  - 2018
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3180
PB  - Springer, Dordrecht
C3  - International Journal of Clinical Pharmacy
T1  - Failure mode and effects analysis: a useful tool for prospective risk assessment in community pharmacies
VL  - 40
IS  - 1
SP  - 215
EP  - 215
DO  - 10.1007/s11096-017-0565-9
ER  - 

@conference{
author = "Stojković, Tatjana and Rose, Olaf and Woltersdorf, Ronja and Marinković, Valentina and Manser, Tanja and Jaehde, Ulrich",
year = "2018",
publisher = "Springer, Dordrecht",
journal = "International Journal of Clinical Pharmacy",
title = "Failure mode and effects analysis: a useful tool for prospective risk assessment in community pharmacies",
volume = "40",
number = "1",
pages = "215-215",
doi = "10.1007/s11096-017-0565-9"
}

Stojković, T., Rose, O., Woltersdorf, R., Marinković, V., Manser, T.,& Jaehde, U.. (2018). Failure mode and effects analysis: a useful tool for prospective risk assessment in community pharmacies. in International Journal of Clinical Pharmacy
Springer, Dordrecht., 40(1), 215-215.
https://doi.org/10.1007/s11096-017-0565-9

Stojković T, Rose O, Woltersdorf R, Marinković V, Manser T, Jaehde U. Failure mode and effects analysis: a useful tool for prospective risk assessment in community pharmacies. in International Journal of Clinical Pharmacy. 2018;40(1):215-215.
doi:10.1007/s11096-017-0565-9 .

Stojković, Tatjana, Rose, Olaf, Woltersdorf, Ronja, Marinković, Valentina, Manser, Tanja, Jaehde, Ulrich, "Failure mode and effects analysis: a useful tool for prospective risk assessment in community pharmacies" in International Journal of Clinical Pharmacy, 40, no. 1 (2018):215-215,
https://doi.org/10.1007/s11096-017-0565-9 . .

TY  - JOUR
AU  - Stojković, Tatjana
AU  - Rose, Olaf
AU  - Woltersdorf, Ronja
AU  - Marinković, Valentina
AU  - Manser, Tanja
AU  - Jaehde, Ulrich
PY  - 2018
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3181
AB  - BackgroundMedicine dispensing represents an error-prone activity, carrying a considerable risk for patients. ObjectiveTo prospectively identify and prioritize potential failure modes in the medicine dispensing process as well as to develop corrective actions for patient safety improvement in German community pharmacies. MethodFailure mode and effects analysis was performed in 2 community pharmacies in North Rhine-Westphalia, Germany, in October 2016. A 9-member team was assembled, comprising of a leader and process experts who prospectively assessed the medicine dispensing process by brainstorming, quantified the attributed risks, proposed corrective actions, and reassessed the risks. ResultsThe analysis identified 39 failure modes, out of which the highest criticality scores were assigned to inadequate assessment of therapy appropriateness (Risk Priority Number 45), reluctance to deviate from rebate contracts (36), and dispensing the wrong medicine (30). The corrective actions proposed demonstrated a considerable potential for risk reduction in most failure modes, the most effective of which were introducing obligatory continuous education for pharmacists, organizing communication training, and implementing electronic prescribing. ConclusionThis analysis not only detected various potential safety issues concerning the dispensing in Germany but also strongly indicated that application of failure mode and effects analysis could be highly effective in prospective risk reduction in community pharmacies.
PB  - Wiley, Hoboken
T2  - International Journal of Health Planning and Management
T1  - Prospective systemic risk analysis of the dispensing process in German community pharmacies
VL  - 33
IS  - 1
DO  - 10.1002/hpm.2479
ER  - 

@article{
author = "Stojković, Tatjana and Rose, Olaf and Woltersdorf, Ronja and Marinković, Valentina and Manser, Tanja and Jaehde, Ulrich",
year = "2018",
abstract = "BackgroundMedicine dispensing represents an error-prone activity, carrying a considerable risk for patients. ObjectiveTo prospectively identify and prioritize potential failure modes in the medicine dispensing process as well as to develop corrective actions for patient safety improvement in German community pharmacies. MethodFailure mode and effects analysis was performed in 2 community pharmacies in North Rhine-Westphalia, Germany, in October 2016. A 9-member team was assembled, comprising of a leader and process experts who prospectively assessed the medicine dispensing process by brainstorming, quantified the attributed risks, proposed corrective actions, and reassessed the risks. ResultsThe analysis identified 39 failure modes, out of which the highest criticality scores were assigned to inadequate assessment of therapy appropriateness (Risk Priority Number 45), reluctance to deviate from rebate contracts (36), and dispensing the wrong medicine (30). The corrective actions proposed demonstrated a considerable potential for risk reduction in most failure modes, the most effective of which were introducing obligatory continuous education for pharmacists, organizing communication training, and implementing electronic prescribing. ConclusionThis analysis not only detected various potential safety issues concerning the dispensing in Germany but also strongly indicated that application of failure mode and effects analysis could be highly effective in prospective risk reduction in community pharmacies.",
publisher = "Wiley, Hoboken",
journal = "International Journal of Health Planning and Management",
title = "Prospective systemic risk analysis of the dispensing process in German community pharmacies",
volume = "33",
number = "1",
doi = "10.1002/hpm.2479"
}

Stojković, T., Rose, O., Woltersdorf, R., Marinković, V., Manser, T.,& Jaehde, U.. (2018). Prospective systemic risk analysis of the dispensing process in German community pharmacies. in International Journal of Health Planning and Management
Wiley, Hoboken., 33(1).
https://doi.org/10.1002/hpm.2479

Stojković T, Rose O, Woltersdorf R, Marinković V, Manser T, Jaehde U. Prospective systemic risk analysis of the dispensing process in German community pharmacies. in International Journal of Health Planning and Management. 2018;33(1).
doi:10.1002/hpm.2479 .

Stojković, Tatjana, Rose, Olaf, Woltersdorf, Ronja, Marinković, Valentina, Manser, Tanja, Jaehde, Ulrich, "Prospective systemic risk analysis of the dispensing process in German community pharmacies" in International Journal of Health Planning and Management, 33, no. 1 (2018),
https://doi.org/10.1002/hpm.2479 . .

TY  - CONF
AU  - Stojković, Tatjana
AU  - Marinković, Valentina
AU  - Manser, Tanja
AU  - Woltersdorf, Ronja
AU  - Rose, Olaf
AU  - Jaehde, Ulrich
PY  - 2017
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3029
PB  - Springer
C3  - International Journal of Clinical Pharmacy
T1  - Comparing findings from prospective risk analyses of the dispensing processes in Serbian and German community pharmacies
VL  - 39
IS  - 3
SP  - 605
EP  - 606
DO  - 10.1007/s11096-017-0462-2
ER  - 

@conference{
author = "Stojković, Tatjana and Marinković, Valentina and Manser, Tanja and Woltersdorf, Ronja and Rose, Olaf and Jaehde, Ulrich",
year = "2017",
publisher = "Springer",
journal = "International Journal of Clinical Pharmacy",
title = "Comparing findings from prospective risk analyses of the dispensing processes in Serbian and German community pharmacies",
volume = "39",
number = "3",
pages = "605-606",
doi = "10.1007/s11096-017-0462-2"
}

Stojković, T., Marinković, V., Manser, T., Woltersdorf, R., Rose, O.,& Jaehde, U.. (2017). Comparing findings from prospective risk analyses of the dispensing processes in Serbian and German community pharmacies. in International Journal of Clinical Pharmacy
Springer., 39(3), 605-606.
https://doi.org/10.1007/s11096-017-0462-2

Stojković T, Marinković V, Manser T, Woltersdorf R, Rose O, Jaehde U. Comparing findings from prospective risk analyses of the dispensing processes in Serbian and German community pharmacies. in International Journal of Clinical Pharmacy. 2017;39(3):605-606.
doi:10.1007/s11096-017-0462-2 .

Stojković, Tatjana, Marinković, Valentina, Manser, Tanja, Woltersdorf, Ronja, Rose, Olaf, Jaehde, Ulrich, "Comparing findings from prospective risk analyses of the dispensing processes in Serbian and German community pharmacies" in International Journal of Clinical Pharmacy, 39, no. 3 (2017):605-606,
https://doi.org/10.1007/s11096-017-0462-2 . .

TY  - JOUR
AU  - Stojković, Tatjana
AU  - Marinković, Valentina
AU  - Manser, Tanja
PY  - 2017
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/2978
AB  - OBJECTIVES: This study aimed to review and critically appraise the published literature on 2 selected prospective risk analysis tools, Failure Mode and Effects Analysis and Socio-Technical Probabilistic Risk Assessment, as applied to the dispensing of medicines in both inpatient and outpatient pharmacy settings. METHODS: A comprehensive search of electronic databases (PubMed and Scopus) was conducted (January 1990–March 2016), supplemented by hand search of reference lists. Eligible articles were assessed for data sources used for the risk analysis, uniformity of the risk quantification framework, and whether the analysis teams assembled were multidisciplinary. RESULTS: Of 1011 records identified, 11 articles met our inclusion criteria. These studies were mainly focused on dispensing of high-alert medications, and most were conducted in inpatient settings. The main risks identified were transcription, preparation, and selection errors, whereas the most common corrective actions included electronic transmission of prescriptions to the pharmacy, use of barcode, and medication safety training. Significant risk reduction was demonstrated by implementing corrective measures in both inpatient and outpatient pharmacy settings. The main Failure Mode and Effects Analysis limitations were its subjectivity and the lack of common risk quantification criteria. CONCLUSIONS: The prospective risk analysis methods included in this review revealed relevant safety issues and hold significant potential for risk reduction. They were deemed suitable for application in both inpatient and outpatient pharmacy settings and should form an integral part of any patient safety improvement strategy
PB  - Lippincott Williams and Wilkins
T2  - Journal of Patient Safety
T1  - Using Prospective Risk Analysis Tools to Improve Safety in Pharmacy Settings: A Systematic Review and Critical Appraisal
DO  - 10.1097/PTS.0000000000000403
ER  - 

@article{
author = "Stojković, Tatjana and Marinković, Valentina and Manser, Tanja",
year = "2017",
abstract = "OBJECTIVES: This study aimed to review and critically appraise the published literature on 2 selected prospective risk analysis tools, Failure Mode and Effects Analysis and Socio-Technical Probabilistic Risk Assessment, as applied to the dispensing of medicines in both inpatient and outpatient pharmacy settings. METHODS: A comprehensive search of electronic databases (PubMed and Scopus) was conducted (January 1990–March 2016), supplemented by hand search of reference lists. Eligible articles were assessed for data sources used for the risk analysis, uniformity of the risk quantification framework, and whether the analysis teams assembled were multidisciplinary. RESULTS: Of 1011 records identified, 11 articles met our inclusion criteria. These studies were mainly focused on dispensing of high-alert medications, and most were conducted in inpatient settings. The main risks identified were transcription, preparation, and selection errors, whereas the most common corrective actions included electronic transmission of prescriptions to the pharmacy, use of barcode, and medication safety training. Significant risk reduction was demonstrated by implementing corrective measures in both inpatient and outpatient pharmacy settings. The main Failure Mode and Effects Analysis limitations were its subjectivity and the lack of common risk quantification criteria. CONCLUSIONS: The prospective risk analysis methods included in this review revealed relevant safety issues and hold significant potential for risk reduction. They were deemed suitable for application in both inpatient and outpatient pharmacy settings and should form an integral part of any patient safety improvement strategy",
publisher = "Lippincott Williams and Wilkins",
journal = "Journal of Patient Safety",
title = "Using Prospective Risk Analysis Tools to Improve Safety in Pharmacy Settings: A Systematic Review and Critical Appraisal",
doi = "10.1097/PTS.0000000000000403"
}

Stojković, T., Marinković, V.,& Manser, T.. (2017). Using Prospective Risk Analysis Tools to Improve Safety in Pharmacy Settings: A Systematic Review and Critical Appraisal. in Journal of Patient Safety
Lippincott Williams and Wilkins..
https://doi.org/10.1097/PTS.0000000000000403

Stojković T, Marinković V, Manser T. Using Prospective Risk Analysis Tools to Improve Safety in Pharmacy Settings: A Systematic Review and Critical Appraisal. in Journal of Patient Safety. 2017;.
doi:10.1097/PTS.0000000000000403 .

Stojković, Tatjana, Marinković, Valentina, Manser, Tanja, "Using Prospective Risk Analysis Tools to Improve Safety in Pharmacy Settings: A Systematic Review and Critical Appraisal" in Journal of Patient Safety (2017),
https://doi.org/10.1097/PTS.0000000000000403 . .