@article{
author = "Ilkić, Jovana and Milošević-Georgiev, Andrijana and Lakić, Dragana and Marinković, Valentina",
year = "2023",
abstract = "Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of
health apps, while pharmacy students and early career pharmacists allow broader perspective
for further development. This study aimed to explore the experiences and attitudes of
pharmacy students and pharmacists, on the use, advantages and possible improvement of
available mHealth platforms in Serbia.
Methods: One-on-one interviews were conducted online in two phases, during March and
April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview
guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and
thematically analysed.
Results: Although participants recognized room for optimization, most apps had satisfactory
user experience. Participants used health apps as a source of updated information and tools
in education and work, but also for self-development. During working hours, participants
mostly used medication-related apps, however, it was shown that they use different health
apps in order to provide the best possible care to patients.
Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in
pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their
continuous improvement.",
publisher = "Taylor and Francis Ltd.",
journal = "International journal of qualitative studies on health and well-being",
title = "Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience",
volume = "18",
number = "1",
pages = "2245606",
doi = "10.1080/17482631.2023.2245606"
}