@conference{
author = "Ilkić, Jovana and Obradović, Dragiša and Milošević-Georgiev, Andrijana and Marinković, Valentina and Tadić, Ivana",
year = "2022",
abstract = "Telepharmacy impacts pharmacists’ involvement in healthcare provision and health
care outcomes (1). This service was implemented in Slovenia since September 2020 (2),
opposite to Serbia where this service is not yet implemented. The objective of this study was
to compare views of community pharmacists from Serbia and Slovenia in regards to their
understanding of the concept of telepharmacy, perceived risks and facilitators, as well as
views on overall capacity to implement such services. Semi-structured interviews with
community pharmacists were conducted in Slovenia and Serbia from October 2020 to March
2021. Interviews were transcribed ad verbatim, coded, thematically analysed and results
were compared for each major emerged theme. In total, 33 community pharmacists accepted
to participate (10 from Slovenia and 23 from Serbia). Pharmacists from both countries
expressed great interest, motivation and understanding of the concept of telepharmacy.
Participants agreed that the services should be charged and remunerated mostly by health
insurance funds, and complement the provision of pharmaceutical care in person. They both
shared doubts regarding adequacy of pharmacists’ involvement in provision of healthcare,
recognising telepharmacy as a tool to enhance it. Participants from Slovenia expressed
concerns regarding standardisation, regulations and personal data protection surrounding
telepharmacy. On the other hand, participants from Serbia believed that implementing
telepharmacy is not yet possible due to lacking regulatory, financial and organisational
infrastructure. Slovenian telepharmacy service model may present a good example for
profound understanding of facilitators, risks and barriers related to development and
implementation of a new pharmacy service in Serbia., Telefarmacija utiče na uključenost farmaceuta u pružanje zdravstvene zaštite i ishode
u vezi sa zdravljem (1). Ova usluga je implementirana u Sloveniji od septembra 2020. godine
(2), nasuprot Srbiji gde ova usluga još nije implementirana. Cilj ove studije bio je da uporedi
stavove farmaceuta iz Srbije i Slovenije u pogledu njihovog razumevanja koncepta
telefarmacije, uočenih rizika i facilitatora, kao i stavova o ukupnom kapacitetu za uvođenje
takvih usluga. Polustrukturirani intervjui sa farmaceutima vođeni su u Sloveniji i Srbiji od
oktobra 2020. do marta 2021. Intervjui su doslovno transkribovani, kodirani, tematski
analizirani i rezultati su upoređivani za svaku već u nastalu temu. Ukupno su 33 farmaceuta
iz zajednice prihvatila učešć e (10 iz Slovenije i 23 iz Srbije). Farmaceuti iz obe zemlje iskazali
su veliko interesovanje, motivisanost i razumevanje koncepta telefarmacije. Učesnici su se
složili da usluge treba naplaćivati, i to prevashodno preko fondova zdravstvenog osiguranja,
kao i da usluge treba da dopunjuju pružanje farmaceutske zdravstvene zaštite uživo.
Učesnici su delili sumnje u adekvatnost uključenosti farmaceuta u pružanje zdravstvene
zaštite, prepoznajuć i telefarmaciju kao sredstvo za unapređenje toga. Učesnici iz Slovenije
izrazili su zabrinutost u vezi sa standardizacijom, propisima i zaštitom ličnih podataka kada
je u pitanju telefarmacija. S druge strane, učesnici iz Srbije smatraju da implementacija
telefarmacije još nije moguća zbog nedostatka regulatorne, finansijske i organizacione
infrastrukture. Slovenački model teleapotekarske usluge može predstavljati dobar primer za
duboko razumevanje facilitatora, rizika i barijera u vezi sa razvojem i implementacijom nove
apotekarske usluge u Srbiji.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Comparative analysis of pharmacists' views on telepharmacy in the Republic of Serbia and the Republic of Slovenia, Uporedna analiza stavova farmaceuta o telefarmaciji u Republici Srbiji i Republici Sloveniji",
volume = "72",
number = "4 suplement",
pages = "S313-S314",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4535"
}
