TY  - JOUR
AU  - Senćanski, Dejan
AU  - Marinković, Valentina
AU  - Tadić, Ivana
PY  - 2023
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4432
AB  - Background: Community pharmacists contribute substantially to public health and person-centred care. Emotional intelligence (EI) may help health professionals better engage with patients, handle stress in challenging situations and, presumably, better introduce and implement new services. Aim: The study's aims were to compare the EI and perceived stress (PS) levels of community pharmacists who provided a new service to patients with diabetes with their controls who provided standard pharmaceutical services and to test the correlations between the two constructs. Method: This study used a survey methodology. Well-validated instruments were distributed electronically to all participating pharmacists. To compare the continuous EI and PS data between the two study groups, the paired-samples t test was used. Pearson and Spearman’s correlations were used to test the associations between EI and PS and their respective subdomains. Results: A total of 86 pharmacists participated in the study (n = 43 in each group). The study groups did not differ by any characteristic except gender. Their mean EI and PS levels were 120.95 ± 11.53 and 17.45 ± 4.55, respectively, with no difference between the groups. In both study groups, inverse correlations were found between PS and EI levels, with statistical significance in the control group and in the overall study population (r = − 0.611 and r = − 0.370, respectively). Conclusion: Our results suggest that the introduction of the EI agenda into certification programmes for new community pharmacy services should be considered. The results also suggest that higher EI may have protective effects against PS. Additional research would clarify the need to invest more in such programmes.
PB  - Springer Nature
T2  - International Journal of Clinical Pharmacy
T1  - A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service
DO  - 10.1007/s11096-023-01542-8
ER  - 

@article{
author = "Senćanski, Dejan and Marinković, Valentina and Tadić, Ivana",
year = "2023",
abstract = "Background: Community pharmacists contribute substantially to public health and person-centred care. Emotional intelligence (EI) may help health professionals better engage with patients, handle stress in challenging situations and, presumably, better introduce and implement new services. Aim: The study's aims were to compare the EI and perceived stress (PS) levels of community pharmacists who provided a new service to patients with diabetes with their controls who provided standard pharmaceutical services and to test the correlations between the two constructs. Method: This study used a survey methodology. Well-validated instruments were distributed electronically to all participating pharmacists. To compare the continuous EI and PS data between the two study groups, the paired-samples t test was used. Pearson and Spearman’s correlations were used to test the associations between EI and PS and their respective subdomains. Results: A total of 86 pharmacists participated in the study (n = 43 in each group). The study groups did not differ by any characteristic except gender. Their mean EI and PS levels were 120.95 ± 11.53 and 17.45 ± 4.55, respectively, with no difference between the groups. In both study groups, inverse correlations were found between PS and EI levels, with statistical significance in the control group and in the overall study population (r = − 0.611 and r = − 0.370, respectively). Conclusion: Our results suggest that the introduction of the EI agenda into certification programmes for new community pharmacy services should be considered. The results also suggest that higher EI may have protective effects against PS. Additional research would clarify the need to invest more in such programmes.",
publisher = "Springer Nature",
journal = "International Journal of Clinical Pharmacy",
title = "A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service",
doi = "10.1007/s11096-023-01542-8"
}

Senćanski, D., Marinković, V.,& Tadić, I.. (2023). A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service. in International Journal of Clinical Pharmacy
Springer Nature..
https://doi.org/10.1007/s11096-023-01542-8

Senćanski D, Marinković V, Tadić I. A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service. in International Journal of Clinical Pharmacy. 2023;.
doi:10.1007/s11096-023-01542-8 .

Senćanski, Dejan, Marinković, Valentina, Tadić, Ivana, "A cross-sectional study comparing emotional intelligence and perceived stress amongst community pharmacists delivering and not delivering a new service" in International Journal of Clinical Pharmacy (2023),
https://doi.org/10.1007/s11096-023-01542-8 . .

TY  - JOUR
AU  - Senćanski, Dejan
AU  - Tadić, Ivana
AU  - Marinković, Valentina
PY  - 2022
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4210
AB  - Background: Emotional intelligence (EI) can help perceive, understand, and manage emotions and positively impact performance in any profession, including pharmacists, and consequently may have positive influence on patient-related outcomes. Although there is strong body of evidence suggesting that developing EI in health professionals (HPs) can increase their capacity to successfully communicate and build relationships with patients, thus increasing patient satisfaction, little is known about it in pharmaceutical care (PhC).

Objectives: This review aimed to synthesize available data on the probable impact of EI on PhC.

Methods: PubMed, Web of Science, and Embase databases were searched for papers in English dated between January 2000 and June 2021. Quantitative, qualitative, or mixed method studies on EI and PhC that involved practicing pharmacists were included.

Results: The inclusion criteria were met by 4 papers only. One reported positive impact of EI in reducing the negative correlation between autistic-like traits and empathy among hospital pharmacists. One study demonstrated that EI levels can be significantly enhanced through pharmacy leadership programs. Another study established a positive correlation between EI and entrepreneurial orientation in practicing community pharmacists. Higher EI scores were predictors of increased work innovation, proactivity, and risk-taking levels. One study reported comparative EI data between different HPs and found pharmacists' superiority in the EI subdomains of self-awareness, self-motivation, and social skills.

Conclusion: Additional research is required to provide evidence on how EI and EI development programs can add value to the provision of PhC. Processes and resources ought to be developed and secured to support the implementation and follow-up of such programs to bring long-term benefits to practicing pharmacists and consequently positively impacting patient-reported health outcomes.
PB  - Elsevier B.V.
T2  - Journal of the American Pharmacists Association
T1  - Emotional intelligence and pharmaceutical care: A systematic review
VL  - 62
IS  - 4
SP  - 1133
EP  - 1141
DO  - 10.1016/j.japh.2022.02.019.
ER  - 

@article{
author = "Senćanski, Dejan and Tadić, Ivana and Marinković, Valentina",
year = "2022",
abstract = "Background: Emotional intelligence (EI) can help perceive, understand, and manage emotions and positively impact performance in any profession, including pharmacists, and consequently may have positive influence on patient-related outcomes. Although there is strong body of evidence suggesting that developing EI in health professionals (HPs) can increase their capacity to successfully communicate and build relationships with patients, thus increasing patient satisfaction, little is known about it in pharmaceutical care (PhC).

Objectives: This review aimed to synthesize available data on the probable impact of EI on PhC.

Methods: PubMed, Web of Science, and Embase databases were searched for papers in English dated between January 2000 and June 2021. Quantitative, qualitative, or mixed method studies on EI and PhC that involved practicing pharmacists were included.

Results: The inclusion criteria were met by 4 papers only. One reported positive impact of EI in reducing the negative correlation between autistic-like traits and empathy among hospital pharmacists. One study demonstrated that EI levels can be significantly enhanced through pharmacy leadership programs. Another study established a positive correlation between EI and entrepreneurial orientation in practicing community pharmacists. Higher EI scores were predictors of increased work innovation, proactivity, and risk-taking levels. One study reported comparative EI data between different HPs and found pharmacists' superiority in the EI subdomains of self-awareness, self-motivation, and social skills.

Conclusion: Additional research is required to provide evidence on how EI and EI development programs can add value to the provision of PhC. Processes and resources ought to be developed and secured to support the implementation and follow-up of such programs to bring long-term benefits to practicing pharmacists and consequently positively impacting patient-reported health outcomes.",
publisher = "Elsevier B.V.",
journal = "Journal of the American Pharmacists Association",
title = "Emotional intelligence and pharmaceutical care: A systematic review",
volume = "62",
number = "4",
pages = "1133-1141",
doi = "10.1016/j.japh.2022.02.019."
}

Senćanski, D., Tadić, I.,& Marinković, V.. (2022). Emotional intelligence and pharmaceutical care: A systematic review. in Journal of the American Pharmacists Association
Elsevier B.V.., 62(4), 1133-1141.
https://doi.org/10.1016/j.japh.2022.02.019.

Senćanski D, Tadić I, Marinković V. Emotional intelligence and pharmaceutical care: A systematic review. in Journal of the American Pharmacists Association. 2022;62(4):1133-1141.
doi:10.1016/j.japh.2022.02.019. .

Senćanski, Dejan, Tadić, Ivana, Marinković, Valentina, "Emotional intelligence and pharmaceutical care: A systematic review" in Journal of the American Pharmacists Association, 62, no. 4 (2022):1133-1141,
https://doi.org/10.1016/j.japh.2022.02.019. . .