@conference{
author = "Zimonjić, Ivana and Marinković, Valentina and Odalović, Marina",
year = "2022",
abstract = "Following challenges in the global environment, technologies in pharmaceutical care,
pressures to performance and timelines, community pharmacists are facing with impact of
adverse healthcare outcomes on their health and wellbeing, described in literature as second
victims phenomenon (1, 2). The aim of this paper is review of the national regulations in
protection of pharmacists in traumatic situations during the healthcare. From January 2022
to May 2022, the websites of the Ministry of Health, the Pharmaceutical Chamber, the
Paragraph, and the Legal Information System were searched using the keywords: patient
safety, healthcare workers safety, regulations, pharmacists. The results showed that
regulations protect patients, while healthcare workers, as second victims, are not protected.
Patient safety is regulated through Law on Health Care, Law on Health Documentation and
Records in Health, Ordinance on reporting, collecting, and monitoring adverse reactions to
medical devices. The protection of healthcare workers is regulated from the aspect of
working conditions, including interpersonal relations, through the Law on Safety and Health
at Work, Law on Prevention of Abuse, Ordinance on Internship and Professional Exam of
Health Workers and Associates, GPP Guide and Ethical Code of Pharmacists of Serbia. On the
website of the Pharmaceutical Chamber, there is a section “Report violence”, which allows to
fill the Questionnaire on violence against healthcare workers. After considering all the
aspects, it is conluded that the protection of pharmacists and other healthcare workers in
this context is not regulated, phenomenon is new and there is a room for discussion in
adopting future regulations., Usled globalnih promena, učešća novih tehnologija, pritisaka vezanih za učinak i
vremenske okvire, farmaceuti u javnim apotekama se suočavaju sa uticajem neželjenih
ishoda farmaceutske zdravstvene zaštite na lično zdravlje i psihičko blagostanje, što se u
literaturi opisuje kao fenomen sekundarnih žrtava (1, 2). Cilj ovog rada je pregled regulative
Republike Srbije radi sagledavanja propisa koji uređuju zaštitu farmaceuta u situacijama
nastalim kao posledica incidenta pri pružanju zdravstvene zaštite. U periodu januar 2022. -
maj 2022. pretraživani su sajtovi: Ministarstva zdravlja, Farmaceutske komore, Paragrafa i
Pravno informacionog sistema, po ključnim rečima: bezbednost pacijenata, bezbednost
zdravstvenih radnika, regulativa, farmaceuti. Rezultati pretrage su pokazali da propisi štite
pacijente, dok zdravstveni radnici kao sekundarne žrtve nisu pravno zaštićeni. Bezbednost
pacijenata regulisana je kroz: Zakon o zdravstvenoj zaštiti, Zakon o zdravstvenoj
dokumentaciji i evidencijama u oblasti zdravstva, Pravilnik o načinu prijavljivanja,
prikupljanja i praćenja neželjenih reakcija na medicinska sredstva. Zaštita zdravstvenih
radnika regulisana je iz aspekta uslova na radu, uključujući i međuljudske odnose, a kroz:
Zakon o bezbednosti i zdravlju na radu, Zakon o sprečavanju zlostavljanja, Pravilnik o
pripravničkom stažu i stručnom ispitu zdravstvenih radnika i saradnika, Vodič DAP i Etički
kodeks farmaceuta Srbije. Na sajtu Farmaceutske komore Srbije, postoji sekcija pod nazivom
„Prijavi nasilje“ koja omogućava i popunjavanje Upitnika o nasilju nad zdravstvenim
radnicima u Srbiji. Kritičkim sagledavanjem iz više aspekata, zaključeno je da oblast zaštite
farmaceuta i drugih zdravstvenih radnika u ovom kontekstu nije detaljno regulisana, da je
fenomen u našoj regulativi nov i da postoji prostor za diskusiju prilikom donošenja buduće
regulative.",
publisher = "Savez farmaceutskih udruženja Srbije (SFUS)",
journal = "Arhiv za farmaciju",
title = "Overview of the legislation of the Republic of Serbia regarding the Second Victims Phenomenon at community pharmacists, Pregled legislative republike srbije u oblasti fenomena sekundarnih žrtava kod farmaceuta zaposlenih u javnim apotekama",
volume = "72",
number = "4 suplement",
pages = "S331-S332",
url = "https://hdl.handle.net/21.15107/rcub_farfar_4543"
}
