Application of telepharmacy: Importance of a pharmacy technicians' role

Abstract

In this paper, the systems of telepharmacy services are presented considering several aspects. The first part considers the basic components of the telepharmacy systems. Examples of telepharmacy application in military services and, above all, in rural areas are presented. Then, the role of pharmacists and pharmacy technicians in telepharmacy systems is analyzed. In the second part, the importance of the role of technicians for quality execution of the telepharmacy program is proved by one illustrative, mathematical example, using the analysis of several system parameters.

U ovom radu prikazani su sistemi telefarmaceutske usluge sa nekoliko aspekata. U prvom delu rada date su osnovne odrednice telefarmaceutskih sistema. Dati su primeri primene telefarmacije u vojnim službama i, pre svega, u ruralnim oblastima. Zatim je prikazana uloga farmaceuta i farmaceutskih tehničara u sistemima telefarmacije. U drugom delu jednim ilustrativnim matematičkim primerom prikazan je, analizom nekoliko parametara, značaj uloge tehničara za kvalitetno izvršavanje programa telefarmacije.