A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine
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2017
Authors
Watson, Ian D.Oosterhuis, Wytze P.
Jorgensen, Per E.
Dikmen, Zeliha Gunnur
Siodmiak, Joanna
Jovičić, Snežana
Aakre, Kristin M.
Palicka, Vladimir
Kutt, Marge
Article (Published version)
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Background: There is increasing interest in direct patient engagement including receiving their laboratory medicine results. We previously established an appetite for Specialists in Laboratory Medicine to support patients in understanding results. The aim of this study was to establish whether patients agreed with such an approach, determined through surveying views in eight European countries. Methods: A standardized five-question survey was administered across eight European countries to a total of 1084 individuals attending medical outpatient clinics, with 100 patients each in Poland, Serbia, Netherlands, Turkey and Czech Republic, 101 in Estonia, 116 in Denmark and 367 in Norway. The responses across countries were compared using the chi-square test (p lt 0.05). Results: Patients wanting their results ranged from 50% to 94% (mean 65%) of those responding positively, a mean of 72% wanted additional information with their results; direct receipt was preferred over referral to a websi...te. Specialists in Laboratory Medicine providing such information were acceptable to a mean of 62% of those respondents wishing their results; in countries where payment was possible, there was little interest in making additional payment for such a service. Conclusions: A clear proportion of patients are interested in receiving their laboratory medicine results, the majority with explanatory notes; a role for Specialists in Laboratory Medicine is acceptable and raises the potential for direct engagement by such specialists with patients offering a new paradigm for the provision of laboratory medicine activities.
Keywords:
patient engagement / patient support / patient understanding results / Specialist in Laboratory MedicineSource:
Clinical Chemistry and Laboratory Medicine, 2017, 55, 10, 1496-1500Publisher:
- Walter de Gruyter Gmbh, Berlin
DOI: 10.1515/cclm-2017-0080
ISSN: 1434-6621
PubMed: 28593928
WoS: 000408595700018
Scopus: 2-s2.0-85028501119
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Institution/Community
PharmacyTY - JOUR AU - Watson, Ian D. AU - Oosterhuis, Wytze P. AU - Jorgensen, Per E. AU - Dikmen, Zeliha Gunnur AU - Siodmiak, Joanna AU - Jovičić, Snežana AU - Aakre, Kristin M. AU - Palicka, Vladimir AU - Kutt, Marge PY - 2017 UR - https://farfar.pharmacy.bg.ac.rs/handle/123456789/2816 AB - Background: There is increasing interest in direct patient engagement including receiving their laboratory medicine results. We previously established an appetite for Specialists in Laboratory Medicine to support patients in understanding results. The aim of this study was to establish whether patients agreed with such an approach, determined through surveying views in eight European countries. Methods: A standardized five-question survey was administered across eight European countries to a total of 1084 individuals attending medical outpatient clinics, with 100 patients each in Poland, Serbia, Netherlands, Turkey and Czech Republic, 101 in Estonia, 116 in Denmark and 367 in Norway. The responses across countries were compared using the chi-square test (p lt 0.05). Results: Patients wanting their results ranged from 50% to 94% (mean 65%) of those responding positively, a mean of 72% wanted additional information with their results; direct receipt was preferred over referral to a website. Specialists in Laboratory Medicine providing such information were acceptable to a mean of 62% of those respondents wishing their results; in countries where payment was possible, there was little interest in making additional payment for such a service. Conclusions: A clear proportion of patients are interested in receiving their laboratory medicine results, the majority with explanatory notes; a role for Specialists in Laboratory Medicine is acceptable and raises the potential for direct engagement by such specialists with patients offering a new paradigm for the provision of laboratory medicine activities. PB - Walter de Gruyter Gmbh, Berlin T2 - Clinical Chemistry and Laboratory Medicine T1 - A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine VL - 55 IS - 10 SP - 1496 EP - 1500 DO - 10.1515/cclm-2017-0080 ER -
@article{ author = "Watson, Ian D. and Oosterhuis, Wytze P. and Jorgensen, Per E. and Dikmen, Zeliha Gunnur and Siodmiak, Joanna and Jovičić, Snežana and Aakre, Kristin M. and Palicka, Vladimir and Kutt, Marge", year = "2017", abstract = "Background: There is increasing interest in direct patient engagement including receiving their laboratory medicine results. We previously established an appetite for Specialists in Laboratory Medicine to support patients in understanding results. The aim of this study was to establish whether patients agreed with such an approach, determined through surveying views in eight European countries. Methods: A standardized five-question survey was administered across eight European countries to a total of 1084 individuals attending medical outpatient clinics, with 100 patients each in Poland, Serbia, Netherlands, Turkey and Czech Republic, 101 in Estonia, 116 in Denmark and 367 in Norway. The responses across countries were compared using the chi-square test (p lt 0.05). Results: Patients wanting their results ranged from 50% to 94% (mean 65%) of those responding positively, a mean of 72% wanted additional information with their results; direct receipt was preferred over referral to a website. Specialists in Laboratory Medicine providing such information were acceptable to a mean of 62% of those respondents wishing their results; in countries where payment was possible, there was little interest in making additional payment for such a service. Conclusions: A clear proportion of patients are interested in receiving their laboratory medicine results, the majority with explanatory notes; a role for Specialists in Laboratory Medicine is acceptable and raises the potential for direct engagement by such specialists with patients offering a new paradigm for the provision of laboratory medicine activities.", publisher = "Walter de Gruyter Gmbh, Berlin", journal = "Clinical Chemistry and Laboratory Medicine", title = "A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine", volume = "55", number = "10", pages = "1496-1500", doi = "10.1515/cclm-2017-0080" }
Watson, I. D., Oosterhuis, W. P., Jorgensen, P. E., Dikmen, Z. G., Siodmiak, J., Jovičić, S., Aakre, K. M., Palicka, V.,& Kutt, M.. (2017). A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine. in Clinical Chemistry and Laboratory Medicine Walter de Gruyter Gmbh, Berlin., 55(10), 1496-1500. https://doi.org/10.1515/cclm-2017-0080
Watson ID, Oosterhuis WP, Jorgensen PE, Dikmen ZG, Siodmiak J, Jovičić S, Aakre KM, Palicka V, Kutt M. A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine. in Clinical Chemistry and Laboratory Medicine. 2017;55(10):1496-1500. doi:10.1515/cclm-2017-0080 .
Watson, Ian D., Oosterhuis, Wytze P., Jorgensen, Per E., Dikmen, Zeliha Gunnur, Siodmiak, Joanna, Jovičić, Snežana, Aakre, Kristin M., Palicka, Vladimir, Kutt, Marge, "A survey of patients' views from eight European countries of interpretive support from Specialists in Laboratory Medicine" in Clinical Chemistry and Laboratory Medicine, 55, no. 10 (2017):1496-1500, https://doi.org/10.1515/cclm-2017-0080 . .