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Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia

Authorized Users Only
2018
Authors
Jovanović, Vesna
Krajnović, Dušanka
Marinković, Valentina
Article (Published version)
Metadata
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Abstract
Objective: The aim of the research was to determine the frequency and severity of the burnout syndrome among the university educated professionals, working in pharmaceutical companies, related to burnout categories and to determine the connection between this concept and assertiveness. Method: The research was conducted by a cross-sectional study, on a suitable appropriate sample during 2016, and it included 75 university educated professionals, working in pharmaceutical industry in Serbia. The instruments used in the study included the trustworthy and reliable scales, as follows: Maslach Burnout Inventory - Human Service Survey and Rathus Assertiveness Schedule. Results: The obtained results revealed the highest levels of burnout in 14% of the respondents, accompanied by high scores on the subscale of Emotional Exhaustion and Depersonalization, as well as the low scores on the Personal Accomplishment subscale. A cross-sectional analysis of socio-demographic determinants of our respond...ents in relation to the burnout syndrome has shown statistically significant differences in regards to line of business (chi 2 = 10.834; p lt 0.05), gender (chi 2 = 11.935; p lt 0.05), marital status (chi 2 = 18.787; p lt 0.05), number of children in the family (chi 2 = 17.142; p lt 0.05), age (p = 0.020), length of service (p = 0.018), length of service in the profession (p = 0.041) and working full-time while attending postgraduate school (chi 2 = 19.910; p lt 0.01). An analysis of the results of our study has shown statistically significant differences in regards to the levels of assertiveness and the degree of burnout (p = 0.003). Conclusion: A burnout syndrome was more common in older female respondents whose average age is 41 years old or who has 15 years of service in profession in average, who worked full-time while attending postgraduate school, and who possessed lower levels of assertiveness.

Keywords:
Burnout syndrome / Assertiveness / Pharmacists / Pharmaceutical Companies / Marketing / Drug manufacturing
Source:
Indian Journal of Pharmaceutical Education and Research, 2018, 52, 2, 311-320
Publisher:
  • Assoc Pharmaceutical Teachers India, Bangalore
Funding / projects:
  • Rare Diseases:Molecular Pathophysiology, Diagnostic and Therapeutic Modalities and Social, Ethical and Legal Aspects (RS-41004)

DOI: 10.5530/ijper.52.2.36

ISSN: 0019-5464

WoS: 000435146200017

Scopus: 2-s2.0-85049622124
[ Google Scholar ]
3
1
URI
https://farfar.pharmacy.bg.ac.rs/handle/123456789/3223
Collections
  • Radovi istraživača / Researchers’ publications
Institution/Community
Pharmacy
TY  - JOUR
AU  - Jovanović, Vesna
AU  - Krajnović, Dušanka
AU  - Marinković, Valentina
PY  - 2018
UR  - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3223
AB  - Objective: The aim of the research was to determine the frequency and severity of the burnout syndrome among the university educated professionals, working in pharmaceutical companies, related to burnout categories and to determine the connection between this concept and assertiveness. Method: The research was conducted by a cross-sectional study, on a suitable appropriate sample during 2016, and it included 75 university educated professionals, working in pharmaceutical industry in Serbia. The instruments used in the study included the trustworthy and reliable scales, as follows: Maslach Burnout Inventory - Human Service Survey and Rathus Assertiveness Schedule. Results: The obtained results revealed the highest levels of burnout in 14% of the respondents, accompanied by high scores on the subscale of Emotional Exhaustion and Depersonalization, as well as the low scores on the Personal Accomplishment subscale. A cross-sectional analysis of socio-demographic determinants of our respondents in relation to the burnout syndrome has shown statistically significant differences in regards to line of business (chi 2 = 10.834; p  lt 0.05), gender (chi 2 = 11.935; p  lt 0.05), marital status (chi 2 = 18.787; p  lt 0.05), number of children in the family (chi 2 = 17.142; p  lt 0.05), age (p = 0.020), length of service (p = 0.018), length of service in the profession (p = 0.041) and working full-time while attending postgraduate school (chi 2 = 19.910; p  lt 0.01). An analysis of the results of our study has shown statistically significant differences in regards to the levels of assertiveness and the degree of burnout (p = 0.003). Conclusion: A burnout syndrome was more common in older female respondents whose average age is 41 years old or who has 15 years of service in profession in average, who worked full-time while attending postgraduate school, and who possessed lower levels of assertiveness.
PB  - Assoc Pharmaceutical Teachers India, Bangalore
T2  - Indian Journal of Pharmaceutical Education and Research
T1  - Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia
VL  - 52
IS  - 2
SP  - 311
EP  - 320
DO  - 10.5530/ijper.52.2.36
ER  - 
@article{
author = "Jovanović, Vesna and Krajnović, Dušanka and Marinković, Valentina",
year = "2018",
abstract = "Objective: The aim of the research was to determine the frequency and severity of the burnout syndrome among the university educated professionals, working in pharmaceutical companies, related to burnout categories and to determine the connection between this concept and assertiveness. Method: The research was conducted by a cross-sectional study, on a suitable appropriate sample during 2016, and it included 75 university educated professionals, working in pharmaceutical industry in Serbia. The instruments used in the study included the trustworthy and reliable scales, as follows: Maslach Burnout Inventory - Human Service Survey and Rathus Assertiveness Schedule. Results: The obtained results revealed the highest levels of burnout in 14% of the respondents, accompanied by high scores on the subscale of Emotional Exhaustion and Depersonalization, as well as the low scores on the Personal Accomplishment subscale. A cross-sectional analysis of socio-demographic determinants of our respondents in relation to the burnout syndrome has shown statistically significant differences in regards to line of business (chi 2 = 10.834; p  lt 0.05), gender (chi 2 = 11.935; p  lt 0.05), marital status (chi 2 = 18.787; p  lt 0.05), number of children in the family (chi 2 = 17.142; p  lt 0.05), age (p = 0.020), length of service (p = 0.018), length of service in the profession (p = 0.041) and working full-time while attending postgraduate school (chi 2 = 19.910; p  lt 0.01). An analysis of the results of our study has shown statistically significant differences in regards to the levels of assertiveness and the degree of burnout (p = 0.003). Conclusion: A burnout syndrome was more common in older female respondents whose average age is 41 years old or who has 15 years of service in profession in average, who worked full-time while attending postgraduate school, and who possessed lower levels of assertiveness.",
publisher = "Assoc Pharmaceutical Teachers India, Bangalore",
journal = "Indian Journal of Pharmaceutical Education and Research",
title = "Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia",
volume = "52",
number = "2",
pages = "311-320",
doi = "10.5530/ijper.52.2.36"
}
Jovanović, V., Krajnović, D.,& Marinković, V.. (2018). Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia. in Indian Journal of Pharmaceutical Education and Research
Assoc Pharmaceutical Teachers India, Bangalore., 52(2), 311-320.
https://doi.org/10.5530/ijper.52.2.36
Jovanović V, Krajnović D, Marinković V. Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia. in Indian Journal of Pharmaceutical Education and Research. 2018;52(2):311-320.
doi:10.5530/ijper.52.2.36 .
Jovanović, Vesna, Krajnović, Dušanka, Marinković, Valentina, "Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia" in Indian Journal of Pharmaceutical Education and Research, 52, no. 2 (2018):311-320,
https://doi.org/10.5530/ijper.52.2.36 . .

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