Quality-safe road to business excellence in pharmaceutical industry

Abstract

Quality management approach is important for the development of business. The business excellence (BE) as a new model for total quality management (TQM) is much more applied in world. There we are analyzing European and our BE models form point of view application in our pharmaceutical industry. The current position of QMS in our pharmaceutical company was evaluated. The BE and TQM is very good tools for the achieving the goals, to bee competitive partner in European pharmaceutical industry.

Upravljanje kvalitetom je značajno za razvoj poslovanja (biznisa). Novi model ukupnog (totalnog) upravljanja kvalitetom (TQM) je poslovna izvrsnost (PI) koja je široko primenjena u svetu. U ovom radu se analizira evropski i naš model PI sa aspekta primenljivosti u farmaceutskoj industriji. Analizirano je tekuće stanje upravljanja sistemima kvaliteta (QMS) u našim farmaceutskim kompanijama. Prethodna razmatranja pokazuju da su PI i TQM veoma dobri alati za postizanje ciljeva kojima se teži, a to je da naša farmaceutska industrija bude respektovani partner u Evropi.