Patient-centred counseling is an integral part of the pharmaceutical care process. Quality in- dicators can be valuable tools to measure the level of patients’ involvement in their personal healthcare. The aim of the study was to validate two quality indicators for community pharmacy care focusing on patient involvement. As part of the EDQM Pharmaceutical Care Quality Indicators Project (Council of Europe), at least 10 patients per indicator were recruited in each community pharmacy in Serbia and Po- land. Pharmacists targeted patients aged 18-65 years starting chronic treatment (Indicator 1) and elderly patients with polymorbidity receiving at least five chronic treatment medicines (Indicator 2). Based on patients’ answers to a questionnaire, patient-pharmacist consultations took place. For Indicator 2, patients were also offered a medication review. In total, 66% of Serbian patients and 29% Polish patients, for In- dicator 1, were engaged in pharmacist-patient consultations; 96...% of Serbian and 84% of Polish elderly patients subsequently participated in medication reviews. Community pharmacists can increase patients’ involvement in their own pharmaceutical care, and there is a need for such services. This study defines a pragmatic approach to encourage/support the implementation of the pharmaceutical care philosophy and working methods in European community pharmacies.
Acta Poloniae Pharmaceutica - Drug Research, 2021, 78, 3, 437-443
Publisher:
Polish Pharmaceutical Society
Funding / projects:
The project was coordinated and supported financially by the Council of Europe’s European Directorate for the Quality of Medicines and HealthCare (EDQM), Strasbourg (France).
TY - JOUR
AU - Vučićević, Katarina
AU - Gier, Johan J. de
AU - Dymek, Justyna
AU - Kijlstra, Nico
AU - Walser, Sabine
AU - Ravera, Silvia
AU - Miljković, Branislava
PY - 2021
UR - https://farfar.pharmacy.bg.ac.rs/handle/123456789/3966
AB - Patient-centred counseling is an integral part of the pharmaceutical care process. Quality in- dicators can be valuable tools to measure the level of patients’ involvement in their personal healthcare. The aim of the study was to validate two quality indicators for community pharmacy care focusing on patient involvement. As part of the EDQM Pharmaceutical Care Quality Indicators Project (Council of Europe), at least 10 patients per indicator were recruited in each community pharmacy in Serbia and Po- land. Pharmacists targeted patients aged 18-65 years starting chronic treatment (Indicator 1) and elderly patients with polymorbidity receiving at least five chronic treatment medicines (Indicator 2). Based on patients’ answers to a questionnaire, patient-pharmacist consultations took place. For Indicator 2, patients were also offered a medication review. In total, 66% of Serbian patients and 29% Polish patients, for In- dicator 1, were engaged in pharmacist-patient consultations; 96% of Serbian and 84% of Polish elderly patients subsequently participated in medication reviews. Community pharmacists can increase patients’ involvement in their own pharmaceutical care, and there is a need for such services. This study defines a pragmatic approach to encourage/support the implementation of the pharmaceutical care philosophy and working methods in European community pharmacies.
PB - Polish Pharmaceutical Society
T2 - Acta Poloniae Pharmaceutica - Drug Research
T1 - Quality indicators for measuring the level of patients' involvement in the pharmaceutical care process
VL - 78
IS - 3
SP - 437
EP - 443
DO - 10.32383/appdr/138275
ER -
@article{
author = "Vučićević, Katarina and Gier, Johan J. de and Dymek, Justyna and Kijlstra, Nico and Walser, Sabine and Ravera, Silvia and Miljković, Branislava",
year = "2021",
abstract = "Patient-centred counseling is an integral part of the pharmaceutical care process. Quality in- dicators can be valuable tools to measure the level of patients’ involvement in their personal healthcare. The aim of the study was to validate two quality indicators for community pharmacy care focusing on patient involvement. As part of the EDQM Pharmaceutical Care Quality Indicators Project (Council of Europe), at least 10 patients per indicator were recruited in each community pharmacy in Serbia and Po- land. Pharmacists targeted patients aged 18-65 years starting chronic treatment (Indicator 1) and elderly patients with polymorbidity receiving at least five chronic treatment medicines (Indicator 2). Based on patients’ answers to a questionnaire, patient-pharmacist consultations took place. For Indicator 2, patients were also offered a medication review. In total, 66% of Serbian patients and 29% Polish patients, for In- dicator 1, were engaged in pharmacist-patient consultations; 96% of Serbian and 84% of Polish elderly patients subsequently participated in medication reviews. Community pharmacists can increase patients’ involvement in their own pharmaceutical care, and there is a need for such services. This study defines a pragmatic approach to encourage/support the implementation of the pharmaceutical care philosophy and working methods in European community pharmacies.",
publisher = "Polish Pharmaceutical Society",
journal = "Acta Poloniae Pharmaceutica - Drug Research",
title = "Quality indicators for measuring the level of patients' involvement in the pharmaceutical care process",
volume = "78",
number = "3",
pages = "437-443",
doi = "10.32383/appdr/138275"
}
Vučićević, K., Gier, J. J. d., Dymek, J., Kijlstra, N., Walser, S., Ravera, S.,& Miljković, B.. (2021). Quality indicators for measuring the level of patients' involvement in the pharmaceutical care process. in Acta Poloniae Pharmaceutica - Drug Research
Polish Pharmaceutical Society., 78(3), 437-443.
https://doi.org/10.32383/appdr/138275
Vučićević K, Gier JJD, Dymek J, Kijlstra N, Walser S, Ravera S, Miljković B. Quality indicators for measuring the level of patients' involvement in the pharmaceutical care process. in Acta Poloniae Pharmaceutica - Drug Research. 2021;78(3):437-443.
doi:10.32383/appdr/138275 .
Vučićević, Katarina, Gier, Johan J. de, Dymek, Justyna, Kijlstra, Nico, Walser, Sabine, Ravera, Silvia, Miljković, Branislava, "Quality indicators for measuring the level of patients' involvement in the pharmaceutical care process" in Acta Poloniae Pharmaceutica - Drug Research, 78, no. 3 (2021):437-443,
https://doi.org/10.32383/appdr/138275 . .
