COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia
Authors
Milosavljević, Miloš
Okanović, Milan

Cicvarić Kostić, Slavica

Jovanović, Marija

Radonić, Milenko
Article (Published version)
Metadata
Show full item recordAbstract
Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversel...y), and financial acumen positively affect current and prospective e-payment use.
Keywords:
COVID-19 / e-payment / pandemic / sustainable finance / technology acceptanceSource:
Sustainability, 2023, 15, 4Publisher:
- MDPI
DOI: 10.3390/su15043188
ISSN: 2071-1050
WoS: 000941316800001
Scopus: 2-s2.0-85148884003
Collections
Institution/Community
PharmacyTY - JOUR AU - Milosavljević, Miloš AU - Okanović, Milan AU - Cicvarić Kostić, Slavica AU - Jovanović, Marija AU - Radonić, Milenko PY - 2023 UR - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4473 AB - Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversely), and financial acumen positively affect current and prospective e-payment use. PB - MDPI T2 - Sustainability T1 - COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia VL - 15 IS - 4 DO - 10.3390/su15043188 ER -
@article{ author = "Milosavljević, Miloš and Okanović, Milan and Cicvarić Kostić, Slavica and Jovanović, Marija and Radonić, Milenko", year = "2023", abstract = "Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversely), and financial acumen positively affect current and prospective e-payment use.", publisher = "MDPI", journal = "Sustainability", title = "COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia", volume = "15", number = "4", doi = "10.3390/su15043188" }
Milosavljević, M., Okanović, M., Cicvarić Kostić, S., Jovanović, M.,& Radonić, M.. (2023). COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia. in Sustainability MDPI., 15(4). https://doi.org/10.3390/su15043188
Milosavljević M, Okanović M, Cicvarić Kostić S, Jovanović M, Radonić M. COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia. in Sustainability. 2023;15(4). doi:10.3390/su15043188 .
Milosavljević, Miloš, Okanović, Milan, Cicvarić Kostić, Slavica, Jovanović, Marija, Radonić, Milenko, "COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia" in Sustainability, 15, no. 4 (2023), https://doi.org/10.3390/su15043188 . .