Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversel...y), and financial acumen positively affect current and prospective e-payment use.
TY - JOUR
AU - Milosavljević, Miloš
AU - Okanović, Milan
AU - Cicvarić Kostić, Slavica
AU - Jovanović, Marija
AU - Radonić, Milenko
PY - 2023
UR - https://farfar.pharmacy.bg.ac.rs/handle/123456789/4473
AB - Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversely), and financial acumen positively affect current and prospective e-payment use.
PB - MDPI
T2 - Sustainability
T1 - COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia
VL - 15
IS - 4
DO - 10.3390/su15043188
ER -
@article{
author = "Milosavljević, Miloš and Okanović, Milan and Cicvarić Kostić, Slavica and Jovanović, Marija and Radonić, Milenko",
year = "2023",
abstract = "Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversely), and financial acumen positively affect current and prospective e-payment use.",
publisher = "MDPI",
journal = "Sustainability",
title = "COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia",
volume = "15",
number = "4",
doi = "10.3390/su15043188"
}
Milosavljević, M., Okanović, M., Cicvarić Kostić, S., Jovanović, M.,& Radonić, M.. (2023). COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia. in Sustainability
MDPI., 15(4).
https://doi.org/10.3390/su15043188
Milosavljević M, Okanović M, Cicvarić Kostić S, Jovanović M, Radonić M. COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia. in Sustainability. 2023;15(4).
doi:10.3390/su15043188 .
Milosavljević, Miloš, Okanović, Milan, Cicvarić Kostić, Slavica, Jovanović, Marija, Radonić, Milenko, "COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia" in Sustainability, 15, no. 4 (2023),
https://doi.org/10.3390/su15043188 . .
