Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience
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Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of
health apps, while pharmacy students and early career pharmacists allow broader perspective
for further development. This study aimed to explore the experiences and attitudes of
pharmacy students and pharmacists, on the use, advantages and possible improvement of
available mHealth platforms in Serbia.
Methods: One-on-one interviews were conducted online in two phases, during March and
April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview
guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and
thematically analysed.
Results: Although participants recognized room for optimization, most apps had satisfactory
user experience. Participants used health apps as a source of updated information and tools
in education and work, but also for self-development. During working hours, participants
mostly used medication-r...elated apps, however, it was shown that they use different health
apps in order to provide the best possible care to patients.
Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in
pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their
continuous improvement.
Кључне речи:
Digital health / person-centred care / pharmaceutical care / UX research / mobile technologyИзвор:
International journal of qualitative studies on health and well-being, 2023, 18, 1, 2245606-Издавач:
- Taylor and Francis Ltd.
Финансирање / пројекти:
- Министарство науке, технолошког развоја и иновација Републике Србије, институционално финансирање - 200161 (Универзитет у Београду, Фармацеутски факултет) (RS-MESTD-inst-2020-200161)
DOI: 10.1080/17482631.2023.2245606
ISSN: 1748-2623
PubMed: 37563837
Scopus: 2-s2.0-85167812469
Институција/група
PharmacyTY - JOUR AU - Ilkić, Jovana AU - Milošević-Georgiev, Andrijana AU - Lakić, Dragana AU - Marinković, Valentina PY - 2023 UR - https://farfar.pharmacy.bg.ac.rs/handle/123456789/5459 AB - Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of health apps, while pharmacy students and early career pharmacists allow broader perspective for further development. This study aimed to explore the experiences and attitudes of pharmacy students and pharmacists, on the use, advantages and possible improvement of available mHealth platforms in Serbia. Methods: One-on-one interviews were conducted online in two phases, during March and April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and thematically analysed. Results: Although participants recognized room for optimization, most apps had satisfactory user experience. Participants used health apps as a source of updated information and tools in education and work, but also for self-development. During working hours, participants mostly used medication-related apps, however, it was shown that they use different health apps in order to provide the best possible care to patients. Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their continuous improvement. PB - Taylor and Francis Ltd. T2 - International journal of qualitative studies on health and well-being T1 - Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience VL - 18 IS - 1 SP - 2245606 DO - 10.1080/17482631.2023.2245606 ER -
@article{ author = "Ilkić, Jovana and Milošević-Georgiev, Andrijana and Lakić, Dragana and Marinković, Valentina", year = "2023", abstract = "Purpose: Pharmacists can enhance mHealth delivery by promoting the awareness and use of health apps, while pharmacy students and early career pharmacists allow broader perspective for further development. This study aimed to explore the experiences and attitudes of pharmacy students and pharmacists, on the use, advantages and possible improvement of available mHealth platforms in Serbia. Methods: One-on-one interviews were conducted online in two phases, during March and April 2020 (n = 40) and during March 2021 (n = 20), using a published, validated interview guide which was adapted for this study. Interviews were transcribed ad verbatim, coded and thematically analysed. Results: Although participants recognized room for optimization, most apps had satisfactory user experience. Participants used health apps as a source of updated information and tools in education and work, but also for self-development. During working hours, participants mostly used medication-related apps, however, it was shown that they use different health apps in order to provide the best possible care to patients. Conclusions: Greater insight into usage, expectations, benefits and challenges of mHealth in pharmacy was obtained and can lead into better informed design of health apps to encou rage students and pharmacists, both as professionals and individuals, on the path of their continuous improvement.", publisher = "Taylor and Francis Ltd.", journal = "International journal of qualitative studies on health and well-being", title = "Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience", volume = "18", number = "1", pages = "2245606", doi = "10.1080/17482631.2023.2245606" }
Ilkić, J., Milošević-Georgiev, A., Lakić, D.,& Marinković, V.. (2023). Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience. in International journal of qualitative studies on health and well-being Taylor and Francis Ltd.., 18(1), 2245606. https://doi.org/10.1080/17482631.2023.2245606
Ilkić J, Milošević-Georgiev A, Lakić D, Marinković V. Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience. in International journal of qualitative studies on health and well-being. 2023;18(1):2245606. doi:10.1080/17482631.2023.2245606 .
Ilkić, Jovana, Milošević-Georgiev, Andrijana, Lakić, Dragana, Marinković, Valentina, "Exploring experiences of pharmacists and pharmacy students using mHealth apps: A qualitative study of user experience" in International journal of qualitative studies on health and well-being, 18, no. 1 (2023):2245606, https://doi.org/10.1080/17482631.2023.2245606 . .